Housekeeping Manager
Overview
The Housekeeping Manager is responsible for supporting the Director of Housekeeping in the day-to-day operations of Housekeeping and Maintenance.
Ensure that cleanliness and maintenance standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Responsibilities
- Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas.
- Become familiar with and follow all rules of the collective bargaining agreement.
- Manage the housekeeping budget by implementing controls for expense management.
- Conduct periodic inventory of guest supplies, small equipment and linen as required.
- Inspects rooms, storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair and controls expenses and minimizes waste within all areas of housekeeping and engineering.
- Ensure that the housekeepers are turning in maintenance tickets to the engineering department.
- Assist the Engineers with Maintenance activities of the hotel’s facilities
- Utilize labor management tools to schedule and control labor costs.
- Interview, hire, train and develop, complete performance evaluations, resolve problems, provide open communication and recommend discipline and / or termination when appropriate of staff members.
- Communicate both verbally and in writing to provide clear direction to staff.
- Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
- Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of preventative maintenance program and rehab projects.
- Ensure compliance of housekeeping and maintenance standard operating procedures and policies.
- Must complete monthly inventories for Housekeeping ensure adequate supplies are on hand for guest needs and employees.
- Operate department pursuant to OSHA requirements and guidelines and ensure full compliance with the SWIM program.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Qualifications
- 2+ years management experience, with at least 1 year in housekeeping.
- Experience managing in-house operated laundry operations.
- High School diploma or equivalent required; Bachelor’s Degree preferred.
- Must possess thorough knowledge of all housekeeping and engineering operations and individual job requirements.
- Knowledge of brand standards
- Able to work with other department leaders.
- Able to resolve guest, supervisor and associate conflicts.
- Able to manage multiple tasks at all times and have excellent organizational skills.
- Must be willing to pitch-in and help co-workers with their job duties and be a team player.
- Excellent communication and conflict resolution skills
- Knowledge of hotel operations, including safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance and quality assurance programs.
- Command of the English language both written and verbal.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Housekeeping Manager
Overview
The Housekeeping Manager is responsible for supporting the Director of Housekeeping in the day-to-day operations of Housekeeping and Maintenance.
Ensure that cleanliness and maintenance standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Responsibilities
- Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas.
- Become familiar with and follow all rules of the collective bargaining agreement.
- Manage the housekeeping budget by implementing controls for expense management.
- Conduct periodic inventory of guest supplies, small equipment and linen as required.
- Inspects rooms, storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair and controls expenses and minimizes waste within all areas of housekeeping and engineering.
- Ensure that the housekeepers are turning in maintenance tickets to the engineering department.
- Assist the Engineers with Maintenance activities of the hotel’s facilities
- Utilize labor management tools to schedule and control labor costs.
- Interview, hire, train and develop, complete performance evaluations, resolve problems, provide open communication and recommend discipline and / or termination when appropriate of staff members.
- Communicate both verbally and in writing to provide clear direction to staff.
- Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
- Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of preventative maintenance program and rehab projects.
- Ensure compliance of housekeeping and maintenance standard operating procedures and policies.
- Must complete monthly inventories for Housekeeping ensure adequate supplies are on hand for guest needs and employees.
- Operate department pursuant to OSHA requirements and guidelines and ensure full compliance with the SWIM program.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Qualifications
- 2+ years management experience, with at least 1 year in housekeeping.
- Experience managing in-house operated laundry operations.
- High School diploma or equivalent required; Bachelor’s Degree preferred.
- Must possess thorough knowledge of all housekeeping and engineering operations and individual job requirements.
- Knowledge of brand standards
- Able to work with other department leaders.
- Able to resolve guest, supervisor and associate conflicts.
- Able to manage multiple tasks at all times and have excellent organizational skills.
- Must be willing to pitch-in and help co-workers with their job duties and be a team player.
- Excellent communication and conflict resolution skills
- Knowledge of hotel operations, including safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance and quality assurance programs.
- Command of the English language both written and verbal.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Housekeeping manager
HOUSEKEEPING MANAGER - FREEHAND NEW YORK
need an exceptional and passionate Housekeeping Manager to join our team. If
you are an inspiring leader and communicator, a people person through and
through and have a genuine desire to be part of something big then your journey
should start here. Help us to create an unforgettable experience & be a part
of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand.
WHO ARE WE
Freehand is on a journey.
Appropriate, given that we're a shared accommodation brand. Freehand swung
through the US coolest cities on its way to dominating the world. It burst onto
the scene in the Americas with the launch of our properties in the country’s
biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand
Hotels. Created for a new generation of urban travelers, Freehand combines the
social culture of a hotel with innovative design by Roman and Williams, comfort
and quality food and beverage at an affordable price.
No biggie. Fast Company named
us one of the top 50 most innovative global companies. We, of course, agree.
And now this top 50 most innovative global company (did we mention that?) wants
a pretty awesome Housekeeping Manager.
Our spaces are safe and
seriously social, in the proudest part of the beating heart of the cities we
love. Cultural action, creative pulse and an outstanding way to waste some of
the finite time the universe has given you - that's what Freehand offers. Holds
true for staff and visitors equally, and while chic design is always the
backdrop, every Freehand in every destination reflects the unique beat of that
city's heart.
ABOUT FREEHAND NEW YORK
Located in
Washington Hotel once home to many storied writers, musicians and creatives.
Designed by Roman and Williams and featuring custom-commissioned artwork by
Bard College students and alumni throughout, we’re revitalizing the artistic
community in a historic NY neighbourhood. Conveniently situated in the Flatiron
District, Freehand New York has a vibrancy that starts with the guests in the
rooms and public spaces and is complemented by the locals frequenting the
George Washington Bar and Broken Shaker rooftop Bar, enjoying the regular
events and activations. It’s this energy that sets Freehand apart in the city,
and it empowers the team working at the property just as much as it does the
guests passing through.
NUTS AND BOLTS OF THE JOB
Oversees the daily operations
of the Housekeeping department, including bedrooms and public areas, ensuring
they are maintained and consistent with company standards
Respond to all guest requests
and guest opportunities in a timely and efficient manner to ensure guest
satisfaction
Be commercially aware,
understanding the importance of working within costs & departmental budgets
Dealing with suppliers of linen,
cleaning materials and guest supplies
Oversees the repair and service
requests for maintenance issues; ensures all service work is completed in a
timely manner
Take accountability for managing
laundry and labour controls
Have an eye for detail and ensure
brand standards are adhered to
Manage, train and inspire the team,
driving performance through hands on leadership
Facilitate the flow of information
throughout the department, by organising regular handovers and team meetings
Demonstrate knowledge of health and
safety compliance inclusive of COSHH. Manage all audit processes to a high
standard, ensuring 100% Health and Safety compliance throughout the hotel
Naturally this is not intended as an
exhaustive list of duties. Other duties as may be reasonably required will form
part of this job description.
WHAT’S
IN YOUR DNA
- Must be highly customer focused with excellent communication skills
- Must be highly organised and well versed in completing paperwork
- Will be an excellent team player whilst having first class attention to
detail
Possess the ability to keep staff motivated during long and demanding
shift
Flexible approach towards working hours
YOUR ROCK
STAR EXPERIENCE
3 years’
experience in a similar position in the hospitality industry
- Working knowledge in all aspects of Housekeeping Department
- Experience
with PMS hotel systems
OUR EMPLOYEE BENEFITS
Birthday
holiday in addition to your yearly holiday allocation
Fertility
Treatment Support Leave - up to three days' paid leave in any one year for an
employee to undergo fertility treatment
Employee
Bounty Program providing opportunities to earn a compensation for new hire
referrals with no cap on number of referrals made
Company
contribution towards gym membership fees for all eligible employees look
good, feel good, work good
Ideas
Award - Quarterly award to double gross basic salary for 1 month to employee
with most valuable suggestion / feedback
2 free nights’ accommodation
across any of our Generator x Freehand properties globally
Reduced room rates for staff as well as friends and family members (we
operate in several locations across Europe & US so your next holiday is
sorted)
International career opportunities
so you can travel the world while working with us (win-win!)
Social events, celebrations
calendar & various employee recognition schemes we never ever need an excuse to let our hair down!
Online
learning tools to help you develop, learn and grow
LOCAL EMPLOYEE BENEFITS
- 9 holidays
- Medical + Dental + Vision (subsidised
contributions)
Life &
Disability (employer paid)
Paid sick
leave (56 hours per calendar year)
Paid vacation
80 hours per calendar year)
Commuter
benefits
Voluntary
products : Voluntary Life, Legal Shield / ID Shield, Pet Insurance, Hospital
Indemnity, critical illness, Accident Insurance and FSA
SO YOU THINK
THIS MIGHT BE YOU?
That's
cool. Send us your application in English. If you’ve got questions, get in touch!
Also,
check out https : / / freehandhotels.com / or our social media pages. Here you may
well find the answers to life, the universe and everything, including why there
are no penguins at the North Pole. We look forward to hearing from you.
Employment
will be based upon personal capabilities and qualifications without
discrimination on the basis of race, color, religion, sex, gender identity,
age, national origin, disability, sexual orientation, or any other protected
characteristic as established by law.
Join Us
and help us achieve our Vision!
Housekeeping
Housekeeping
Position Description :
- Responsible for maintaining the cleanliness of equipment and ensure it is sanitized.
- Cleans, mops, scrubs, polishes, and disinfects all bathroom areas as needed.
- Responsible for maintaining a sufficient supply of materials (e.g. towels, tissue, soap, etc.) in all bathrooms in assigned areas.
- Empties trash and garbage containers in all assigned areas, as well as the gym overall.
- Maintains all floor areas in a safe, clean, and orderly manner.
- Observes equipment for potential safety hazards.
- Current CPR Certification
Housekeeping
Reports to :
Club General and Assistant General Manager
Requirements :
- Fluent in English
- Proficient reading and writing skills
- Shift looking to fill is for Male's but will accept resumes from Female's
Responsibilities :
- Clean and wipe down the gym equipment
- Maintain cleanliness on the immediate exterior of the club
- Clean the lockers, showers, and restroom areas during hours of operation and after the club closes
- Replenish supplies in the common areas
- Assist with service to the members and guests, when required
- Daily completion of any itemized checklist of cleaning responsibilities as set forth by the general manager
- Maintain friendly and helpful attitude to all club staff, members and guests
Benefits and Gym Membership offered to Full Time Staff.Apply with a resume.
Housekeeping Aide
The Chateau at Brooklyn Rehabilitation and Nursing Center -
Housekeeping Aide (1199 Union Position)
OFFERING DAILY PAY!!
We are looking to hire various Housekeeping Attendants to complement our Environmental Services Team.
Housekeeping Aide Qualifications / Requirements :
- Be able to lift, push and pull at least 50 lbs.
- Able to communicate with various departments and liaisons to ensure the needs are met.
- Must be able to communicate via radio.
- Must be able to adjust to changing schedules
Salary Range :
Union scale starting rate
Benefits :
1199 benfits after 90 days
An Equal Opportunity Employer