Full-time

Posting Details

Job Details

Description

About the company :

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction.

Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

Job Description :

  • Maintain complete knowledge of and comply with all departmental policies / service procedures / standards.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with all services / features and local attractions / activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Transport turndown cart with cleaning supplies, turndown / guest room amenities, and linens to the assigned guest room and position securely.
  • Provide cleaning service to designated rooms on the assignment sheet.
  • Empty trash containers and ashtrays.
  • Remove all dirty terry and replace with clean par to designated layout.
  • Replace soiled bedsheets and turndown bed.
  • Clean Kitchen.
  • Close drapes / shutters.
  • Set lighting and thermostat to designated levels.
  • Remove Room Service trays / tables / items from room to elevator service landing.
  • Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain, and floor.
  • Replace facial, toilet tissue, and bathroom amenities in the correct amount and location.
  • Clean guest rooms as assigned.
  • Update status of rooms cleaned and turned down on assignment sheet.
  • Return and restock cart at end of shift.
  • Empty vacuum bag and wipe vacuum clean.
  • Ensure security of any assigned guest room keys.
  • Report any damages or maintenance problems to the Supervisor.
  • Turn over any lost and found items from guest rooms to the Supervisor.
  • Makeup cribs and rollaway beds.
  • Stock cleaning supply caddies.
  • Re-hang / refold clothes.
  • Other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Detailed cleaning experience is priority : such as housekeeping, hotel cleaning, or corporate housing housekeeper.
  • Perform job functions with attention to detail, speed, and accuracy.
  • Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgment.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Can work any day of the week

Perks and Benefits :

  • Competitive pay & a Comprehensive Benefits Package with multiple options to choose from
  • Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program
  • Annual Education Allowance
  • Generous Referral Program
  • Fun & collaborative company culture with lots of team building events Local discounts to restaurants and businesses
  • Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel
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Posting Details

Job Details

Description

About the company :

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction.

Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

Job Description :

  • Maintain complete knowledge of and comply with all departmental policies / service procedures / standards.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with all services / features and local attractions / activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Transport turndown cart with cleaning supplies, turndown / guest room amenities, and linens to the assigned guest room and position securely.
  • Provide cleaning service to designated rooms on the assignment sheet.
  • Empty trash containers and ashtrays.
  • Remove all dirty terry and replace with clean par to designated layout.
  • Replace soiled bedsheets and turndown bed.
  • Clean Kitchen.
  • Close drapes / shutters.
  • Set lighting and thermostat to designated levels.
  • Remove Room Service trays / tables / items from room to elevator service landing.
  • Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain, and floor.
  • Replace facial, toilet tissue, and bathroom amenities in the correct amount and location.
  • Clean guest rooms as assigned.
  • Update status of rooms cleaned and turned down on assignment sheet.
  • Return and restock cart at end of shift.
  • Empty vacuum bag and wipe vacuum clean.
  • Ensure security of any assigned guest room keys.
  • Report any damages or maintenance problems to the Supervisor.
  • Turn over any lost and found items from guest rooms to the Supervisor.
  • Makeup cribs and rollaway beds.
  • Stock cleaning supply caddies.
  • Re-hang / refold clothes.
  • Other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Detailed cleaning experience is priority : such as housekeeping, hotel cleaning, or corporate housing housekeeper.
  • Perform job functions with attention to detail, speed, and accuracy.
  • Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgment.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Can work any day of the week

Perks and Benefits :

  • Competitive pay & a Comprehensive Benefits Package with multiple options to choose from
  • Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program
  • Annual Education Allowance
  • Generous Referral Program
  • Fun & collaborative company culture with lots of team building events Local discounts to restaurants and businesses
  • Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel
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Housekeeper

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Now hiring for Full-Time and Part-Time positions!*

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The Housekeeper will perform any combination of cleaning duties to maintain the cleanliness of guest's rooms in an orderly manner.

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  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
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Crestline Hotels & Resorts is an Equal Opportunity Employer / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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Now hiring a Housekeeper / Laundry Aide to join our team at Symphony Care Network!

We have been certified as a Great Place to Work for the second year in a row!

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