Full-time

DASKK Hotels and Resorts is looking for the right candidate. This candidate must be ready to be part of something special.

This 249 room hotel is going through a multi-million dollar renovation to become a boutique hotel that remembers that all customers are part of our family and puts their needs as a priority.

If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Guest Service Representative.

The ideal candidate must be a team player that is willing to go above and beyond. Requirements : - Greet guest and offer to assist with their needs

Reconciled paperwork daily- Register and assign guests to hotel rooms - Establish method of payment and verify credit - Make and confirm reservations - Compute bills, collect payments, and make change for guests - Transmit and receive messages, using telephones or PMS system - Respond to guest requests in a timely manner - Receive and resolve guest complaints, elevating to supervisor if necessary - Be aware of guest satisfaction scores and work toward increasing overall guest satisfaction - Practice safe work habits, wear protective safety equipment and following Choice standards - Must be able to stand for 8 hour shifts - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods - Ensure overall guest satisfaction - Perform other duties as requested by management

Experience :

  • Hotel / Hospitality Experience Preferred - High School diploma or equivalent required - Previous customer service experience required - Knowledge of PMS systems preferred.
  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching.

Benefits - Paid Health Insurance and Paid Time Off after Probationary Period

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If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Guest Service Representative.

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Overview

Qualifications

  • The ideal candidate should have a culinary degree, 3-5 years progressive experience in a quality high-volume petitive benefits packageResponsibilities
  • This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquetsBenefits

Qualifications

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