Host/Hostess Outlet 1

Full-time

Overview

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Responsibilities

  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
  • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
  • Maintain proper set-up of dining room.
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Qualifications

  • High school diploma or equivalent required, and college degree preferred.
  • Hotel experience preferred.
  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to observe and detect signs of emergency situations.
  • Ability to establish and maintain effective working relationships with associates, customers and patrons.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.

Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.

Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Host/Hostess Outlet 1

HEI Chicago, IL
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Overview

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Responsibilities

  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
  • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
  • Maintain proper set-up of dining room.
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Qualifications

  • High school diploma or equivalent required, and college degree preferred.
  • Hotel experience preferred.
  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to observe and detect signs of emergency situations.
  • Ability to establish and maintain effective working relationships with associates, customers and patrons.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.

Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.

Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Primary Responsibilities : Greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.

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Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

1. Opens door for all guests arriving / departing and invites guest for a return visit.

2. Walks guests to table and reviews menus, specials, soup of the day, new menu items, and identifies who their server will be.

3. Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.

4. Manages the Wait List when the restaurant is full and ensures that all customers are seated without regard to race or any other protected characteristic.

5. Provides guest assistance to servers as needed, including delivering food to tables, taking initial drink orders, and refilling drink orders as needed.

6. Assists with pre-busing tables and busing tables after guests leave as needed.

7. Wipes down tables, seats and resets condiments at tables as needed.

8. Maintains a clean and organized work area and completes cleaning as assigned.

9. Fills out the feature board and inflates balloons.

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12. All other job duties assigned by a manager to ensure the effective and orderly operations of the restaurant.

Applebee’s Service Promise Expectations :

  • Make Friendly, Personal Connections
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Join a supportive and inclusive team that values your contribution and encourages your growth.

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If you have a positive attitude and a genuine passion for hospitality, we have the perfect opportunity for you as a Host / Hostess at our upscale Tex-Mex restaurant!

As a Host / Hostess , you will be the first point of contact for our guests, creating a lasting impression by providing a warm and friendly welcome.

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This entry-level position is ideal for those who are eager to learn and grow in the hospitality industry, and who have a natural ability to make others feel comfortable and valued.

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  • Learn valuable skills in the food and beverage industry, including customer service, teamwork, and time management.
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  • Competitive wages and potential for tips.
  • Enjoy a fun and dynamic work environment where no two days are the same.
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  • Greet guests with a genuine smile and friendly demeanor, creating a welcoming atmosphere.
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  • Anticipate and address guest needs, such as special requests or accommodations.
  • Answer phone calls and provide information about the restaurant and its offerings.
  • Maintain cleanliness and organization of the host / hostess station and lobby area.
  • Assist with maintaining cleanliness in the dining room, bar area and restrooms.

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  • No previous experience required; we provide on-the-job training!
  • Must be at least 17 years old.
  • Friendly and outgoing personality with excellent interpersonal skills.
  • Ability to remain calm and composed in a fast-paced environment.
  • Strong communication skills and ability to multitask effectively.
  • Positive attitude and willingness to work as part of a team.
  • Ability to work evenings, weekends, and holidays as needed.
  • Willing to stand on your feet for long periods of time.
  • Willing to work in a hot and noisy environment.

If you are a friendly and outgoing individual who loves creating positive experiences for others, we would love to hear from you! Apply now to join our team as a Host / Hostess and be part of a team that delivers exceptional hospitality to our guests.

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Average pay is based on schedule availability & flexibility and is an estimate based on recent data.

Uncle Julio's Restaurant Group , parent to Uncle Julio's, Hacienda Colorado, and Savage Burrito, is known for made-from-scratch Mexican cuisine, using fresh ingredients and authentic recipes to create its signature taste.

With a successful track record over the past 30 years and 43 restaurants in twelve states, Uncle Julio’s restaurants are defining the polished casual Mexican industry and continues to expand.

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The Company does not discriminate with respect to terms and conditions of employment on the basis of a person’s race, creed, color, religion, age, gender, genetic information, national origin, sex, uniform service, veteran status, protected disability, and any other category protected under federal or state law.

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Hiring Immediately : Lead Host!

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We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

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  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
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  • Get along well with others and be a team player
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