Immediately hiring Hosts!

Benefits :

• BCBS health insurance & other options including dental
• Employee Assistance Program (EAP)
• Restaurant discounts
• Opportunities for career growth

The Oakville Grill & Cellar, which aims to bring the best of Napa Valley to Chicago’s Fulton Market neighborhood, will open this spring.

This new concept is a collaboration between Chef Max Robbins (former Culinary Director and Managing Partner at Land and Sea Dept.

and Executive Chef of Longman & Eagle) and Wine Director Richard Hanauer, Partner at RPM Restaurants. The menu will focus on simply prepared dishes made with expertly sourced, seasonal ingredients, with an emphasis on live-fire cooking.

It will also boast one of the largest, exclusively California wine lists in Chicago and feature a first-of-its-kind tasting room that lets guests experience Napa Valley from Fulton Market.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work.

We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests.

Assist with Coat Check duties as directed.

Essential Functions

• Warmly greet and seat guests in the restaurant
• Answer telephones, and take orders, messages and reservations
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds, and occasionally move and / or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist with clearing, cleaning and resetting tables and maintain restrooms
• Sell and accurately account for gift cards
• Answer telephones, and take orders, messages and reservations
• Use proper phone and voicemail etiquette and guidelines
• Understand and respond knowledgeably to questions about the restaurant and menu
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders / restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

A coastal-Inspired Restaurant Hotspot. A playful, modern restaurant concept, seamlessly merging innovative dining with engaging local social experiences.

The Hampton Social offers coastal cuisine, hand-crafted cocktails and signature Rosé.

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave.

The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.

Job Duties

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat guests in either the bar or dining area depending on their preference
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special guest needs and requests
• Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
• Contribute to team effort by accomplishing related results as needed

Working at The Hampton Social

• Health insurance
• No strict dress code

Our Host Team is responsible for providing the Gordon Ramsay standard of remarkable experiences and exceptional hospitality to our guests.

The Host Team enriches the guest’s experiences by creating a lasting impression of the brand upon guests entering and leaving the restaurant.

They greet people cheerfully and make sure their needs are satisfied in a professional, warm, and friendly manner. Other duties include seating guests at tables, answering phones, taking reservations, and handling cash register transactions.

We offer competitive wages, growth opportunities, flexible schedules, and meal discounts, as well as benefits, and anniversary bonuses for eligible team members.

hostess #greeter #seater #host

As Host / Hostess, you will be responsible for welcoming customers to our establishment and ensuring that they are seated and receive attentive service.

Your duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone callsGreeting customers as they walk into the restaurant Helping guests with reservations and guiding them to their table Giving guests accurate wait time estimates and seating them in the waiting area Providing customers with menus and answering any initial questions they may have Optimizing seating at different tables to ensure even workload for wait staff Answering phones and scheduling reservations with large parties

Summary

The Host / Hostess will be integral in helping to set the hospitality standard for our locations. They will warmly greet all our guests, take bookings, set the example for providing superior customer service to our guests, and foster a fun environment.

In addition, they may be required to assist with some administrative tasks, and will need to retain a flexible mindset toward the role.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide warm, friendly and immediate greeting to SPiN guests. Ensure that guests are quickly and efficiently directed to their court, table or VIP room.
• High level of organization and sense of urgency required.
• Possess computer proficiency and the ability to assist with various paperwork, accounting needs and limited back office functions.
• Take reservations, answer queries in a positive, knowledgeable way.
• Work with other lead staff in managing guest requests and issues to ensure a positive experience that exceeds guest expectations.
• Supervise host / hostess staff; promote teamwork and efficiency.
• Exemplify the SPiN philosophy; display knowledge of our unique business model.

Qualifications

• Exemplary communication and interpersonal skills.
• Excellent telephone manner.
• Ability to remain calm and positive under pressure and in stressful situations.
• Computer knowledge required.
• Previous host / hostess experience required.

Employee Acknowledgement

I acknowledge that I have read this job description and I understand all the job duties and responsibilities contained herein.

I acknowledge that I am able to perform the essential tasks as outlined with or without reasonable accommodation. I understand that my job may change on a temporary or regular basis according to the needs of the company without it being specifically included in the job description.