Restaurant Manager
Are you ready for the best job you’ve ever had?
Ruth’s Chris defined The American Steak House in 1965 and continues to set the standard for premier dining and empowering workplace culture.
Take this opportunity to join the best of the best and advance your hospitality career by joining a company committed to helping you grow along with us, and great benefits like :
- Health, Dental and vision insurance
- Management Incentive Performance Plan
- 401 (k) retirement plan with company match
- Generous paid time off
- Training and leadership development program
- Dining discounts
Learn more here : POSITION SUMMARY :
POSITION SUMMARY :
The primary duty of the Restaurant Manager is to assist the General Manager and Chef in the day-to-day operations of the restaurant.
The Restaurant Manager is directly accountable for the supervision, organization, and daily operation of the Front and Back-of House Teams and is responsible for ensuring our Guests experience the genuine hospitality we have been delivering for 57 years.
The successful Ruth’s Chris Restaurant Manager is dedicated to excellence in food, beverage, service, and hospitality, is committed to developing themselves and others, and has an unwavering drive to support our Team as they take care of our Guests.
ESSENTIAL TASKS AND RESPONSIBILITIES :
- Provides on-going coaching and appropriate progressive discipline to all Team Members in the restaurant, managing appropriate documentation and ensure each Team Member has clarity around their current level of performance
- Increases sales in the restaurant by providing the highest levels of uncompromising quality of food, beverage, reception, greeting, seating and service.
- Supervises day-to-day operations to ensure all standards of RCSH quality and service are achieved during each shift.
- Provides orientation and training according to all RCSH training systems, standards and manuals for new hires
- Constructs the weekly work schedule to meet the demands of the business.
- Supervises operations and Team Members to ensure that all cleaning, maintenance, housekeeping and side work duties are accomplished in line with operations standards.
- Proactively communicates to General Manager and other members of the management team to share and convey information regarding the restaurant.
Ensures there are no surprises.
- Maintains familiarity with all national, state, and local safety, health, and sanitation standards and ensures all Team Members are following guidelines appropriately.
- Correctly performs all duties necessary to close the restaurant.
- Performs effectively in both the FOH and BOH rotation as scheduled.
- Additional duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES :
- Must be able to pass a verifiable background check
- Organization, planning, and time management skills with the ability and initiative to react effectively and quickly to unexpected circumstances
- Ability to read and understand financial data
- Ability to build positive working relationships and provide clear direction and feedback
- Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
- Handle stress associated with responding to / solving problems
- Exercise of discretion and independent judgment, as well as a creative approach to formulating responses
- Accurately complete paperwork and reports
EDUCATION AND WORK EXPERIENCE :
- A minimum of one (1) year of restaurant / hospitality experience required
- Previous experience leading a high-volume, upscale concept restaurant preferred
- High School Diploma or G.E.D. required
PHYSICAL DEMANDS :
- While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, and hear
- Must be able to constantly stand and walk for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly
- Must be able to lift, handle, and carry (e.g. food, small wares, equipment, supplies and paper goods) at a minimum of 50 pounds constantly, and up to 100 pounds occasionally
- Must be able to bend, kneel, stoop, reach, and squat on a frequent basis
- Must be able to taste, be able to distinguish between and among flavors, spices, and scents as to their appeal and level of intensity for all food and beverage products
- Must be able to perform work on a computer in addition to completing paperwork
WORK ENVIRONMENT :
- Must be able to work around changing of schedules, which includes being available to work throughout the day, nights, weekends, and holidays, as required
- Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke
- Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10-degree Fahrenheit
Compensation : $65,000-$72,000
Learn more at
NOTE : The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only.
Ruth’s Chris Steak House is an Equal Opportunity Employer.
Related Jobs
Restaurant Manager
Are you ready for the best job you’ve ever had?
Ruth’s Chris defined The American Steak House in 1965 and continues to set the standard for premier dining and empowering workplace culture.
Take this opportunity to join the best of the best and advance your hospitality career by joining a company committed to helping you grow along with us, and great benefits like :
- Health, Dental and vision insurance
- Management Incentive Performance Plan
- 401 (k) retirement plan with company match
- Generous paid time off
- Training and leadership development program
- Dining discounts
Learn more here : POSITION SUMMARY :
POSITION SUMMARY :
The primary duty of the Restaurant Manager is to assist the General Manager and Chef in the day-to-day operations of the restaurant.
The Restaurant Manager is directly accountable for the supervision, organization, and daily operation of the Front and Back-of House Teams and is responsible for ensuring our Guests experience the genuine hospitality we have been delivering for 57 years.
The successful Ruth’s Chris Restaurant Manager is dedicated to excellence in food, beverage, service, and hospitality, is committed to developing themselves and others, and has an unwavering drive to support our Team as they take care of our Guests.
ESSENTIAL TASKS AND RESPONSIBILITIES :
- Provides on-going coaching and appropriate progressive discipline to all Team Members in the restaurant, managing appropriate documentation and ensure each Team Member has clarity around their current level of performance
- Increases sales in the restaurant by providing the highest levels of uncompromising quality of food, beverage, reception, greeting, seating and service.
- Supervises day-to-day operations to ensure all standards of RCSH quality and service are achieved during each shift.
- Provides orientation and training according to all RCSH training systems, standards and manuals for new hires
- Constructs the weekly work schedule to meet the demands of the business.
- Supervises operations and Team Members to ensure that all cleaning, maintenance, housekeeping and side work duties are accomplished in line with operations standards.
- Proactively communicates to General Manager and other members of the management team to share and convey information regarding the restaurant.
Ensures there are no surprises.
- Maintains familiarity with all national, state, and local safety, health, and sanitation standards and ensures all Team Members are following guidelines appropriately.
- Correctly performs all duties necessary to close the restaurant.
- Performs effectively in both the FOH and BOH rotation as scheduled.
- Additional duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES :
- Must be able to pass a verifiable background check
- Organization, planning, and time management skills with the ability and initiative to react effectively and quickly to unexpected circumstances
- Ability to read and understand financial data
- Ability to build positive working relationships and provide clear direction and feedback
- Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
- Handle stress associated with responding to / solving problems
- Exercise of discretion and independent judgment, as well as a creative approach to formulating responses
- Accurately complete paperwork and reports
EDUCATION AND WORK EXPERIENCE :
- A minimum of one (1) year of restaurant / hospitality experience required
- Previous experience leading a high-volume, upscale concept restaurant preferred
- High School Diploma or G.E.D. required
PHYSICAL DEMANDS :
- While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, and hear
- Must be able to constantly stand and walk for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly
- Must be able to lift, handle, and carry (e.g. food, small wares, equipment, supplies and paper goods) at a minimum of 50 pounds constantly, and up to 100 pounds occasionally
- Must be able to bend, kneel, stoop, reach, and squat on a frequent basis
- Must be able to taste, be able to distinguish between and among flavors, spices, and scents as to their appeal and level of intensity for all food and beverage products
- Must be able to perform work on a computer in addition to completing paperwork
WORK ENVIRONMENT :
- Must be able to work around changing of schedules, which includes being available to work throughout the day, nights, weekends, and holidays, as required
- Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke
- Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10-degree Fahrenheit
Compensation : $65,000-$72,000
Learn more at
NOTE : The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only.
Ruth’s Chris Steak House is an Equal Opportunity Employer.
Hotel Front Office Supervisor
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk supervisor to lead our already fantastic team.
You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary.
Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude.
If you have management skills and enjoy providing excellent customer service, apply today!
Compensation : $16 - $17 hourly
$16 - $17 hourly
Responsibilities :
- Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
- Compile occupancy reports and financial information for the general manager
- Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies
- Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest
- Make sure to adhere to the front desk budget and put in orders for office supplies as needed
Qualifications :
- Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired
- Have superb communication skills, management skills, and multitasking skills
- Hospitality experience of at least 1 year is required for this role
- Applicants must have a high school diploma or GED
About Company
Encore Hospitality is a division of Encore Enterprises which is a diverse commercial real estate investment company based out of the Dallas / Ft.
Worth metroplex. Our business investments cover a wide variety of areas including office, retail, apartment, hotel, restaurants, and more.
Encore's competitive advantage is its culture. We are an exceptional team with talented team members from varying and diverse backgrounds.
For the fifth year in a row, Encore is among the top 25% of the most racially diverse companies in the U.S. according to the EEO Joint Reporting Committee.
Our culture, in large measure, accounts for our extraordinary performance.
Hospitality Ambassador for Concierge Services
Hospitality Enterprises, Inc. is looking for a dynamic, energetic, well-spoken, outgoing individual that is extremely knowledgeable of New Orleans and its surrounding areas to represent us at the Hilton Riverside Hotel on Poydras St.
Job Purpose :
Hospitality Enterprises, Inc. is looking for a dynamic, energetic, well-spoken, outgoing individual that is extremely knowledgeable of our organization, the hotel, New Orleans and its surrounding areas.
The concierge is a key part of making the stay or travel of guests memorable.
Qualifications / Education / Skills :
- High School Diploma or equivalent.
- Previous Concierge experience strongly preferred
- Excellent written and verbal communication required
- Must be detail-oriented and well organized.
- Professional dress and demeanor.
- Strong Customer Service Focus required
- Ability to use sales operating system, Internet Searches, Outlook, and Office Required
Essential Functions :
Communication Proficiency
- Attentively communicates with guests and others over the phone, the internet, and in person
- Upholds a high standard of quick response time for each guest while executing reservations, cancelations, and bookings.
- Maintains a book of referral contacts, transportation services, and special events to be used by the Concierge Team.
- Maintains daily log to ensure challenges and issues are responded to and resolved among the Concierge Team.1.2 Taking Initiative
- Provides information about the facilities and the surrounding areas, such as the best possible routes from one point to another, whether by company transportation, private vehicle, foot or public transportation.
- Uses resources to recommend best possible dining and entertainment options, catered to each individual or group
1.3 Critical Thinking Skills
- Develops specific packages that include company tours, transportation, dining, and entertainment for each specific group
- Always prepared ahead of time with details and solutions for specific property information (i.e. wedding / event location details, dining, etc)
- Uses philosophy We don’t have problems, we only have opportunities . Finds a solution to any request.
1.4 Leadership
- Ensures client and guest service excellence
- Builds strong relationship with service providers and hotel staff and leadership
- Provides logistical support to hotel executives, as requested
- Interfaces between each shift to provide a smooth transition and ensure that peers are well prepared for the next shift.
1.5 Customer Focused
- Attends to the wants and needs of our guests.
- Acts as a travel consultant to each guest and group
- Books guests for different events, making reservations or helping them purchase tickets.
- Upholds a standard of Customer Service that is measured through the Guest Satisfaction Surveys in the hotel and customer feedback.
- Works efficiently and accurately to manage contact time with each guest
- Exhibits a high level of customer service on the phone and in person
- Maintains an air of patience with each guest
1.6 Sales
- Cross Sells and Up Sells Bigeasy.com Tours, Services, and Products
- Maintains a report of individual sales results; weekly and monthly. Must meet minimum requirements, as directed by the Head Concierge
Physical Requirements :
- Ability to stand for extended periods of time, averaging 7-8 hours per workday.
- Ability to lift 25 pounds with frequency throughout workday.
- Ability to bend and kneel with frequency throughout workday.
- Adequate hearing and eyesight to fulfill functions of position.
- Ability to walk for extended distances.
Work Environment :
Indoors, in a hotel lobby area
Hospitality Enterprises, Inc. offers competitive wages and a comprehensive benefits package. EEO / DRUG FREE
It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates.
Should you ever be asked to give out any of your personal information, please contact our Human Resources Department.
Convention & Hospitality Security - Events Only
True Focus Hospitality Group, Inc. is looking for qualified candidates to come and join our team!
- We are hiring for Morning and Evening Shifts. (This includes Holidays and Weekends) Must be willing to work each Conventions schedule of events.
- Employment is contingency-based. Events Only. Schedules are based on the conventions, trade shows, and special events that we service.
Scheduling is also based on your availability and schedule of events for each convention, trade show, or special event that we service.
- High school diploma or Equivalent.
- We pay via Direct Deposit Only.
- Pay is per Convention or Event ONLY.
- This job is accessible by public transportation and must be able to get to the NOLA Business District for scheduled shifts.
Do be shy! Stop by our website to Apply!
True Focus, Human Resources, New Orleans, LA.
Visit our website for more information or to apply!
Restaurant Team Member
Position Description :
Our Team Members are the face of our company and the first step in providing quality service and hospitality to our guests.
If you're looking for a full-time position, or just a part-time job that supports your full-time ambition, you've come to the right place.
Crew member opportunities are available practically anytime : breakfast, lunch, late nights, weekends whatever suits your schedule.
To be successful in this role, Team Members must be able to smile, maintain eye contact, have a cheerful and positive attitude. Position Duties :
- Connect with customers to ensure they have a positive experience
- Help customers order their favorite meals
- Prepare customers meals
- Partner with other Crew and Managers to meet daily goals and have fun
- Keep the restaurant looking fantastic
- Serve and Help others Position Requirements :
- Excellent customer service skills
- Willingness to learn and grow
- Must be able to perform under pressure in a fast-paced, team environment
- Must be at least 15 years of age & authorized to work in the US About our benefits : We offer a passionate, fun, and positive work environment, with a welcoming and supportive team, along with
- Anniversary Vacation Bonus
- Employee Rewards & Recognition Program
- Career development through structured training programs