Description

Minimum Requirements

Must be a student enrolled at the Rosen College pursuing an undergraduate degree in hospitality or related field

Minimum commitment of 24 hours per week; Interns may have the opportunity to work up to 40 hours if desired and if their schedule matches operational needs

Ability to work flexible schedule to include some weekends and holidays

Desire and ability to work with others collaboratively

Positive attitude, strong work ethic and eagerness to learn

Exceptional guest service skills

Unit Description

Sodexo Live! Airport Lounge Segment is seeking a Senior Training Manager, Hospitality and Guest Experience supporting our portfolio of private Star Alliance lounges, including United Clubs across the United States.

The ideal candidate will reside in Orlando, Phoenix or Las Vegas and be close to a hub airport for travel. Estimated travel is 60%.

This exciting role will require flexibility in the work schedule to align with and support daily business operations.

As the Senior Training Manager, Hospitality and Guest Experience , you will be responsible for facilitating training programs for the Sodexo employees and managers in airport club locations across the country.

Candidates with a strong training and development background (live and virtual), developing training plans, new hire orientations, training calendars, tracking of training completion, training metrics and a focus on food and beverage or restaurant / hotel operations is strongly preferred.

Training programs will include, but are not limited to : Bar standards, customer service, food safety (ServSafe), and appearance care / cleaning standards (physical health and safety, service excellence, learning and performance systems).

The successful candidate will :

• Have experience with food and beverage training within volume hospitality / restaurants / hotels;
• Motivate, coach, mentor and develop frontline (hourly) / management staff;
• Have experience tracking regulatory metrics and unit training compliance;
• Possess advanced technical knowledge; be tech-savvy; tracking online training completions and virtual operations manual;
• Be familiar with LMS systems;
• Have excellent communication, presentation and facilitation skills;
• Build and maintain strong client relationships promoting the Clients for Life philosophy;
• Lead and inspire teams to continually improve Sodexo's performance for our clients and customers;
• Develop and innovate to promote improved performance within units;
• Ensure Sodexo standards are met to include compliance with company food and physical safety programs;
• Create and maintain collaborative relationships with segment leaders;
• Monitor / maintain / manage finance and budget within established guidelines / parameters;

We are looking for :

• This position requires superior leadership and organizational skills. Candidates must have a proven training track record in large chain restaurants, hotels, cruise lines or similar food and beverage operation with a focus on exceptional customer service;
• Ideal candidate will have a compelling and energetic executive presence along with a great attention to detail and the ability to excel within the client team environment;
• Previous multi-site responsibility is essential;
• This position requires the candidate to be a strategic-thinking leader who can work independently and in partnership with a complex client organization;
• Highly developed organizational skills, including the ability to manage multiple and often conflicting priorities, meet deadlines and pro-actively address training needs;
• Strong communication with hourly team and Senior Management.

Consider joining a forward-thinking hospitality team who takes pride in exceeding expectations and elevating the guest experience!

BENEFITS : Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Learn more about our Airline Lounges :

Away from the hustle and bustle of the airport, the airport lounges are dedicated spaces for elite passengers to relax, rejuvenate and enjoy chef created dishes or order from the full-service bar which serves premium wine and spirits.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.

While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Position Summary

Primary duties include :

• Manages the processes, systems, and implementation of strategic and tactical training operations across North American Operations.
• Develops and manages the financial allocation model used to plan, budget, schedule, report on, measure, and maintain learning delivery for eLearning, virtual instructor led training and in-person instructor led training;

representing $6M annually allocated funds. Also responsible for developing the plan to seek executive approval as well commitment from Segment leadership.

Responsible for contract management for all of L and P. Full lifecycle contract management including, RFP, negotiations, contract writing, billing, invoicing, tracking.

Manages vendor relationships.

• Accountable for administration of learning events (both in-person & virtual) in LMS (Learning Management System) and customer service center supporting all of L and P programs.
• Accountable for company-wide training program logistics and administration, including :
• developing, communicating, and maintaining training schedules
• event planning
• training deployment readiness
• materials fulfillment, print production processes, inventory management
• Accountable for Learning and Performance communication strategy that align with program deployment goals, segment’s business goals and SDX communication policies.

Ensure campaigns support program allocation goals. Ensure use of current digital media methods and trends.

Builds and maintains strategic relationships with internal partners (Diversity, Legal, Health & Safety, Service Ops, Client Retention, etc.

and L and P partners to enable effective learning administration and delivery.

Effective Team Management of both professional and non-exempt support staff responsible for Communications, Customer Service, Billing, Allocation Model Application, Event Administration, Business and System process development, Fullfillment, Event Management.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years’ experience in project management, logistics, program administration, or a related field

Sodexo is an EEO / AA / Minority / Female / Disability / Veteran employer.

The mission of Hooters is to Make People Happy and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere.

You will have the opportunity to be cross trained in three areas of responsibility.

Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated.

The Host recognizes and knows how to assist parties with children, large parties, businessmen / women and all other types of people that enter Hooters doors.

The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience.

The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.

Performing the To-Go role; taking orders via phone, delivery service apps / tablets, online orders, and walk-in guests. This role time, and order accuracy.

Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment.

The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.

Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms.

This role plays a significant part of the guests’ perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities.

Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task.

The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company’s core values : S how You Care, E levate the Spirit, R espect Everyone, V alues Feedback, and E xceeds Expectations.

Responsibilities

• Guest Happiness
• Food & Beverage Quality Assurance
• Order Accuracy
• Speed of Service
• Accurate Food Presentation
• Friendly & Attentive Customer Service
• Financial Management
• Responsible Cash Handling
• Brand Operating Standards
• Welcoming, Personal, & Courteous
• Ensures Proper Sanitation and Food Handling
• Prepared, in Uniform & Punctual for Shift
• Cleanliness
• Other
• Menu Knowledge
• Rotation Seating
• Aware of Events & Specials
• Sense of Urgency
• Store Events Spokesperson
• Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
• Facility Maintenance and Cleanliness
• Ensures Products are Available for FOH Employees
• Must be 17 / 18 years of age or older
• Customer Service Skills
• Basic Mathematical Computations Skills
• Ability to Promote Brand Integrity
• Ability to Maintain Professionalism at All Times
• Ability to Communicate Clearly
• Ability to Work Well with Others
• Ability to Multi-Task within a Fast-Paced Environment
• Ability to Adapt to Change
• Menu Knowledge
• Knowledge of Sanitation and Use of MSDS

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters.

The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.

Overview :

HKS is seeking an experienced Project Architect to join our Hospitality team.

A recognized practitioner and licensed Architect who possesses strong design and technical abilities and manages implementation documentation.

Manages the firm’s resources (people, processes and tools) and assignments with proficiency, fluency and aptitude. Teaches and mentors staff and effectively embodies and expresses the firm’s values and mission.

Responsibilities :

• Leads consultants and technical team efforts to facilitate effective execution of project design and the delivery of implementation documents
• Works with PIC / PM in developing and managing the production schedule, including effectively defining and meeting deadlines
• Prepares, reviews and coordinates implementation documents prior to issue, including verifying implementation documents conform to QA / QC and HKS standards, best practice and quality expectations
• Manages the technical resolution and coordination for a defined portion of a project
• May lead development of code analysis and confirms code and zoning requirements for assigned segment of project are met
• Coordinates design group interaction both internally and externally, including leading consultant team work sessions
• Coordinates with project managers, clients, public agencies, consultants and contractors to incorporate engineering systems, to respond to requests for information, clarifications and modifications and to obtain approvals and adjust scope of services
• Prepares client presentations and may present design concepts and drawings
• Performs product research; assists project designers with materials and systems evaluation to make proper selections
• Oversees appropriate application of products and materials available on the market and best practices
• Leads team meetings to discuss project issues, technical issues and coordination with other disciplines
• Attends on-site visits, field reviews and project meetings and documents as appropriate
• Responsible for preparing and / or reviewing meeting minutes for consultant coordination meetings
• Actively invests in the professional development of staff through mentoring, performance management and career planning
• Develops, recognizes, recruits and grows diverse talent
• Resolves conflict effectively and encourages a healthy team environment
• Promotes the firm’s principles of design excellence’ through the integration of responsible and sustainable design practice with the art of design
• Understands fundamental accounting principles and the project accounting process
• Collaborates in and may be responsible for delivering a project on defined budget requirements
• Maintains accountability to project plan and planned utilization rate
• Understands contract and recognizes additional services needed
• May participate in the pursuit and marketing of potential projects
• Supports PIC / PM and may lead the business development process by identifying new opportunities, marketing current clients for repeat business and assisting with proposals, budgets and schedules

Qualifications :

• Accredited professional degree in Architecture
• Architectural Registration required
• Typically 8+ years of experience
• Sustainable design accreditation preferred
• Proficiency in Revit
• Proficiency in architectural software such as AutoCAD, Navisworks and 3D modeling software preferred
• Experience with Photoshop, Illustrator, Sketchup and InDesign software preferred
• Proficiency in MS Office Suite preferred
• Strong knowledge of sustainability and integrated design guidelines
• Advanced knowledge of architectural building systems, accessibility guidelines and QA / QC process
• Advanced knowledge of building codes and ability to research and incorporate into implementation documents
• Strong presentation skills
• Strong organizational skills and the ability to work on multiple projects at the same time
• Ability to maintain existing client relationships and build new client relationships
• Ability to communicate in a clear, concise and professional manner both verbally and in writing

LI-KT1

Overview

We’re looking for a Senior Architect to join our dynamic team in our Orlando office. Home to world-class theme parks, shopping, dining, and nightlife, as well as an unexpected arts and culture scene, Orlando is just an hour from beautiful Atlantic beaches, bustling cruise ports, and rocket launches on the East Coast and less than two hours from Tampa / St.

Pete and the Gulf beaches.

BRPH is a technically focused, creative architecture, design, engineering, construction services, and mission solutions firm providing innovative solutions to mission-driven clients in the aerospace, defense, education, manufacturing, commercial, entertainment, and hospitality market sectors.

Founded in 1964, BRPH is consistently ranked among the nation’s top firms and has completed a wide range of projects across the United States and throughout the world.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Performs assignments utilizing professional architectural work knowledge and abilities, requiring application of standard techniques, procedures, and criteria in carrying out a sequence of related architectural tasks.

Assignments require sound independent judgement and application of a non-routine, complex nature, under the supervision of the Director.

Assignments may include multiple variables and be more complex. Applies diversified knowledge of architectural principles and practices in broad areas of assignments and related fields.

Makes decisions independently on architectural problems and methods and represents the company to resolve important questions and to plan and coordinate work.

Requires advanced techniques and extension of theories, precepts and practices of architecture. The knowledge and expertise required for this level of work usually result from progressive experience.

Assignments usually include complex architectural tasks and calculations with limited technical guidance on non-standard issues.

Must coordinate with and help resolve conflicts with other disciplines based on an excellent understanding of the design process.

Responsible for the preparation of project specific construction specifications and construction administration.

• Prepares reports, specifications, plans, construction schedules, cost estimates and permits for
• Has a very good understanding and knowledge of construction techniques and
• Has a good, working knowledge of CADD drafting to produce designs into routine final
• Understands codes and standards and has ability to research code issues, present interpretation, and properly apply in the daily
• Performs Life Safety and Code Analysis and prepare Life Safety
• Has an excellent understanding and knowledge of construction techniques and
• Visits construction site to review, monitor, and report progress and perform other construction administration duties, such as shop drawing review, attend construction site meetings, review RFI’s, prepare ASI’s, PR’s, prepare status reports, per the contract
• Assist in supervising, coordinating and checking the work, as well as instructing, leading and mentoring junior staff to eliminate documentation errors.
• Perform checking of one’s own work and work prepared by drafters, designers and other
• Provide coordination of all applicable project discipline’s drawings and specifications.
• Assists in preparing design budgets, marketing proposals and cost
• Assist in client contact and communication pertaining to specific
• Promote communications, cooperation and quality among
• Must be proficient in the use of : Microsoft Windows, Excel, Project, Newforma, BlueBeam and WordAutoCAD, Revit, Navisworks or BIM 360
• Knowledge of the latest computer software for architectural renderings and building energy
• Basic knowledge of sustainable / green
• Basic knowledge of different contractual delivery
• Promotes and represents the firm in a professional
• Responsible for job specific standards, practices and quality as defined in BRPH Quality Standards and Discipline Director’s Develops proposals and agreements for assigned projects within the department.

Prepares forecast of workload and resources for assigned projects and / or department.Prepares and monitors project budgets in collaboration with PM.

Responsible for meeting project schedules, timely completion and quality of assigned Licensed professional.May serve as a project manager or project architect on assigned Should be active in professional trade

Qualifications

EDUCATION and / or EXPERIENCE :

• Bachelor’s degree in architecture from an accredited four-year college or university
• Eight years of experience in architecture.
• Must have passed the exam and be certified as a Registered Architect
• Technically competent to sign and seal construction

PHYSICAL REQUIREMENTS :

Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.

EOE / AA / MFDV

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Software Powered by iCIMS