Per Diem Healthcare Operations Specialist

Part-time

Summary :

Provides excellent customer service, patient / employee relations by maintaining a dedication to meeting the expectations and requirements for internal and external customers.

Provides concise, comprehensive information and assistance to patients, visitors, family members and employees by phone and / or in person.

Works with other departments to facilitate the support process and works toward issue resolution. Prepares a variety of technical, statistical and narrative reports, correspondence and other written materials.

Job Requirement

Education / Experience :

Bachelor's Degree in business administration, healthcare administration, finance, or closely related field related to assigned area.

Licensing / Certification Requirements :

None.

Additional and / or Preferred Position Requirements

  • Completed the National Incident Management System (NIMS) and Incident Command System Courses (IS-.b, IS-.b, IS-.a, and IS-.b)
  • Two years of experience writing emergency operations / response plans and coordinating or participating in emergency response operations in a collaborative team environment

Knowledge, Skills, Abilities, and Physical Requirements

Knowledge of :

  • Customer service / service excellence initiatives or best practices; hospital organizational structure, rules, regulations, and operating procedures;
  • office practices and procedures; data collection, business communication and etiquette; department and hospital safety practice and procedures;
  • patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials;

department and hospital emergency response policies and procedures. Skill in :

  • Collecting feedback, analyzing, creating reports and providing data to leadership; using initiative and independent judgment within established procedural guidelines;
  • working independently to organize and prioritize work under minimal supervision; planning, organizing, prioritizing work, paying attention to detail, and meeting critical deadlines;
  • providing assistance to others; handling sensitive issues and maintaining confidentiality; maintaining records and comprehensive files;
  • reading and understanding complex material; interpreting policies and procedures; using computers and related software applications;
  • communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties;

efficient, effective and safe use of equipment.

Physical Requirements and Working Conditions :

Mobility to work in a typical office setting and use standard office equipment, stamina to remain standing for long periods of time, vision to read printed materials and a VDT screen, and hearing and speech to communicate in person and over the telephone.

Strength and agility to occasionally lift and carry up to 25 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.

Closing Date / Time : Continuous Job Address Las Vegas, Nevada United States

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Summary :

Provides excellent customer service, patient / employee relations by maintaining a dedication to meeting the expectations and requirements for internal and external customers.

Provides concise, comprehensive information and assistance to patients, visitors, family members and employees by phone and / or in person.

Works with other departments to facilitate the support process and works toward issue resolution. Prepares a variety of technical, statistical and narrative reports, correspondence and other written materials.

Job Requirement

Education / Experience :

Bachelor's Degree in business administration, healthcare administration, finance, or closely related field related to assigned area.

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Additional and / or Preferred Position Requirements

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  • Two years of experience writing emergency operations / response plans and coordinating or participating in emergency response operations in a collaborative team environment

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  • Customer service / service excellence initiatives or best practices; hospital organizational structure, rules, regulations, and operating procedures;
  • office practices and procedures; data collection, business communication and etiquette; department and hospital safety practice and procedures;
  • patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials;

department and hospital emergency response policies and procedures. Skill in :

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  • communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties;

efficient, effective and safe use of equipment.

Physical Requirements and Working Conditions :

Mobility to work in a typical office setting and use standard office equipment, stamina to remain standing for long periods of time, vision to read printed materials and a VDT screen, and hearing and speech to communicate in person and over the telephone.

Strength and agility to occasionally lift and carry up to 25 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.

Closing Date / Time : Continuous Job Address Las Vegas, Nevada United States

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