POSITION TITLE : Room Attendant

REPORTS TO : Executive Housekeeper

POSITION SUMMARY :

A room attendant performs routine duties in cleaning and servicing of guest rooms under supervision of the housekeeping supervisor.

Room attendants promote a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests and problems.

He / She should maintain complete knowledge of and comply with all housekeeping departmental policies / service and also the hotel's procedures / standards.

Additionally, maintain complete knowledge of correct maintenance and use of equipment.

DUTIES AND RESPONSIBILITIES :

  • Cleaning guest rooms according to the "Once a Round" procedure in the amount of time set up in Vista Host standards.
  • Making beds according to standard with fresh sheets and pillowcases.
  • Cleaning rugs, carpets, upholstered furniture, and / or draperies, using vacuum cleaners and / or shampooers.
  • Emptying wastebaskets and transporting other trash and waste to disposal areas.
  • Sweeping, scrubbing, waxing, and / or polishing floors, using brooms, mops, and / or powered scrubbing and waxing machines.
  • Cleaning mirrors and shelves, wiping doors, door frames, and furniture.
  • Dusting light fixtures, windowsills, baseboards, and picture frames.
  • Arranging furniture properly.
  • Cleaning bathrooms, scrubbing basins, tubs, toilets, and tile floor with appropriate chemical solutions and rags in accordance with Vista Host policy.
  • Reporting all vacated and cleaned rooms, occupied and cleaned rooms to the Executive Housekeeper or the Assistant Housekeeper.
  • Submitting work orders when maintenance deficiencies are noted.
  • Maintaining a clean and well stocked cart at all times.
  • Checking heating and cooling system as appropriate for the time of year, televisions, radios, clocks, and all lights in all areas of the bathroom and guest room.
  • Reporting all deficiencies in operation of heating and cooling systems, televisions, radios, clocks, and replacing light bulbs as needed.
  • Replenishing room supplies in proper quantity and location.
  • Other duties as assigned.

Qualifications :

  • This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds.
  • You will also lift or move up to 50 pounds occasionally. You must also be able to stand and walk for an entire shift and perform repetitive motions.
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POSITION SUMMARY :

A room attendant performs routine duties in cleaning and servicing of guest rooms under supervision of the housekeeping supervisor.

Room attendants promote a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests and problems.

He / She should maintain complete knowledge of and comply with all housekeeping departmental policies / service and also the hotel's procedures / standards.

Additionally, maintain complete knowledge of correct maintenance and use of equipment.

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  • Reporting all deficiencies in operation of heating and cooling systems, televisions, radios, clocks, and replacing light bulbs as needed.
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