No Relocation Assistance Offered

152740 - Kansas City, Kansas, United States

Do you want to make a difference in the lives of people and their pets? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions?

If this is how you see your career, Hill’s is the place to be!

We are Hill’s Pet Nutrition a multi billion dollar, global division of Colgate-Palmolive Company and the maker of Prescription Diet, Science Diet, and Balanced Advantage brand pet food.

Our mission is to help enrich and lengthen the special relationships between people and their pets by providing the best groundbreaking pet nutrition technology, products, and expertise to pet owners, veterinary professionals and other key pet professionals worldwide.

Our company is a globally recognized Best Place to Work.

About the role :

The Operations Data Analyst position builds capability and decision making for the Customer Experience Engagement Center (CXEC) through Analytics.

Every day, the role acquires, compiles, cleans and analyzes data to identify insights, issues and opportunities within the CXEC.

This role prepares and facilitates the daily leadership review and has opportunities for monthly trend analysis to senior leaders.

The role will provide deeper insights on opportunity areas and participate in the cross functional solutioning, providing key insights into the Hill’s business from the customer lens which is valuable for future opportunities.

Duties and Responsibilities :

Works with internal partners to capture, collate, and cleanse raw data for appropriate analysis and problem solving

Analyzes data for the influence of missing information, outliers, plus confounding and extraneous variables

Incorporates descriptive, diagnostic, predictive, and prescriptive analytics to report on insights. Responsible for crafting / updating standardized reporting, scorecards and ad hoc requests.

Develops presentations of trend reporting and associated analytics. Presents to various audiences, including Agent Teams, CXEC Leadership and US Senior Leaders.

Support testing of updates and new platforms to validate data flow into CXEC regarding order management.

Builds and updates data sets that evolve in tandem with our business's needs. Partners with CXEC Team Leaders on the efficient use of data.

Train internal and third-party support teams on data collection and reporting as needed.

Basic Requirements

Bachelor's degree in business analytics, finance, business or related field

Experience in managing large data sets and crafting reports using Microsoft Excel, SQL, google suite and / or other related data platforms

Proficiency in Google / Microsoft suite (ie sheets, slides and docs)

Preferred education and experience requirements

Experience in SQL, Domo and Snowflake and / or SAP

Expected Areas of Knowledge, Skills and Abilities

Experience using data and metrics to back up assumptions and assertions of business value

Earn trust using facts and data, and advise and influence decisions of business partners through effective verbal and written communication

Able to build executive reports using various data visualization tools (Domo, SQL, Tableau, Power BI)

Google / Microsoft Suite proficiency (i.e, Sheets, Slides, Docs)

Experience of reporting and analysis from large and various sources of data sets

Demonstrated proficiency in understanding business problems and opportunities

Administration of customer service application technologies

Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location.

In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV.

Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets! At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people.

Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets.

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide.

Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.

To learn more about Hill's and Colgate, please visit http : / / www.hillspet.com and http : / / www.colgatepalmolive.com , or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application Accommodation@colpal.

com with the subject "Accommodation Request" should you require accommodation.

Join the industry leader to design the next generation of breakthroughs

Join a company that is transforming from a traditional industrial company to a contemporary digital industrial business, harnessing the power of cloud, big data, analytics, Internet of Things, and design thinking .

This role is responsible for supporting the EIM Solutions manager and Solution specialist in the development of

Enterprise Information Products as determined by EIM management and the EIM Governance Council.

Duties and responsibilities :

Work with project work streams to design, implement and maintain best practices systems and processes to support

the business.

replace manual process.

Utilize analytical and technical skills for translating and analyzing business needs into requirements, driving projects,

and delivering effective, while providing value-added solutions.

• Partner with various groups / individuals to achieve the desired time bound results on internal projects / initiatives.
• Perform activities across functional areas and interact directly with internal, corporate and external customers with

respect to planning, problem resolution, process improvement and reporting.

Run and provide regular and ad hoc reports. Gather data from multiple sources and performs moderate to complex

analysis, generating reports supportive of organizational metrics and client services.

Develop and follow standard operating procedures for regularly occurring processes.

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YOU MUST HAVE

• Bachelor’s Degree in Engineering, Mathematics, Information Technology, Computer Science, Business Administration, or 6 years equivalent experience
• Up to one year of experience in a combination of the following areas : data management, data analysis, Business Intelligence
• US Citizenship with the ability to obtain and maintain a Q clearance.

WE VALUE

Experience of PeopleSoft, Knowledge of MS Excel, and analytics tools (e.g.. Tableau, MicroStrategy, Spotfire, R,

Python) is preferred

• Strong MS Excel skills preferred
• Demonstrated ability to manage through ambiguity and competing priorities.
• Excellent oral and written communication and analytical skills. Strong interpersonal and collaborative work style.
• Ability to work with and manage confidential information in a professional manner.
• Ability to support Solution specialist in implementing impactful Analytics
• Ability to support to business stakeholders to drive EIM BI initiatives
• Strong organizational skills : managing several complex initiatives simultaneously in a fast-paced, demanding

environment

Job Description

The Senior Business Data Analyst employs the use of Intelligent Automation technology across Global Flow Controls Operations business processes to improve service levels, profitability, quality and efficiency.

This position will also be tasked with developing business analytics as a competitive weapon to increase market share growth and improve service levels, profitability, ESH and quality.

Position located in Marshalltown, IA. Relocation assistance provided for successful out of state candidate.*

AS THE SENIOR BUSINESS DATA ANALYST, YOU WILL :

Contribute to Flow Controls overall operations efficiency and effectiveness

• Engage and coordinate with all Flow Control World Areas and Global Functions
• Members of the Intelligent Automation team will work on project-based assignments in small and large teams to deliver automated processes
• Design, develop and implement custom solutions for the automation of existing or new processes
• Ability to implement the full life cycle of an automation solution : identify automation opportunities, gather requirements and develop, test and deploy automation solutions using Intelligent Automation tools
• Leverage Intelligent Automation tools, including but not limited to : Robocorp, Power BI, Power Query, Power Automate, Power Apps, Power Virtual Agents and Noetix
• Apply Lean concepts and process improvement methodologies
• Work with process owners to understand and map out their processes
• Validations with process owners, and an end-to-end business validation upon completion of development effort
• Work closely with production support team to deploy into production, complete required documentation including lessons learned and execute knowledge transfer

Enable optimization of business processes and information flow for Flow Controls Operations

• Analysis & automation of current business processes and reporting requirements
• Optimize business processes and information flow throughout all World Areas
• Collaborate with World Area operations teams on process and reporting improvements as it relates to SOP / POR / TWC / Quality / Safety / etc
• Collaborate within the Flow Controls Intelligent Automation Community and share knowledge to further develop the use of Intelligent Automation across Flow Controls world areas.
• Support adoption of emerging automation technologies within Flow Controls
• Establish a process for evaluating and prioritizing intelligent automation use cases that require development funding / resourcing

Manage business process improvement projects

• Facilitate project teams through the Continuous Improvement Process
• Utilize Perfect Execution tools and techniques to analyze and increase efficiency and effectiveness of business processes
• Manage projects as assigned through implementation of the identified improvements

PREFERRED EDUCATION, EXPERIENCE & SKILLS :

• Bachelor’s degree in Business, Engineering, or Information Technology related field
• Effective communicator with excellent oral and written communication skills
• Ability to work effectively in a matrix organization and with all levels of the organization
• Demonstrated skill in developing effective teams and influencing others
• Strong organizational, planning, and problem-solving skills
• Applied knowledge of Lean and Project Management methodologies
• Comprehensive knowledge of intelligent automation tool capabilities and applicability; Power BI, Office 365, Noetix, and SQL preferred
• Knowledge of machine learning techniques preferred
• Experience in establishing contracts and managing third party resources
• Good understanding of finance and financial principles
• Able to set priorities and manage time
• Legal authorization to work in the United States

Flexible Work Schedule - Remote Work Option :

This role has the flexibility of a remote work option up to three days a week. Our teams work together to ensure our chosen work schedules enable our creativity and efficiency as we serve the needs of our customers.

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Description

Position at VMLY&R

About Us : VMLY&R

VMLY&R is a global brand and customer experience agency that harnesses creativity, technology, and culture to create connected brands.

But what does that mean? It means we're a creative agency that is built on the promise of collaboration and human connection.

Creating connected brands isn't just what we do it's what we're known for and who we are. We empower our clients to excel at the intersection of "brand" and "customer experience," starting with simple goals : Create work that becomes part of people's lives;

promote value for our clients; and, in the best of cases, help the world.

We're committed to building a united global network of creators and thinkers, regardless of their age, race, skin color, religion, disability, sexual orientation, gender identity or expression.

With over 12,000 employees across the globe, our influence is made stronger by applying our collective experiences to tell stories that not only sell products and experiences, but also guarantee positive representations of all communities.

Our unique culture is rooted in a great deal of care for you and your success. Above all else, we are committed to strengthening your experience by ensuring your inner potential continues to be discovered.

We also offer about a dozen employee resource groups (ERGs) that allow you to tap into your personal identities, interests and passions.

Our ERGs celebrate ethnic diversity, life as a working parent or caregiver, neurodiversity, the LGBTQ+ community, wellbeing, and more.

Regardless of your interests, there is no shortage of opportunities to get involved, so tap into our global network and find where you can make your ideas come to life.

The Senior Data Analyst supports internal VMLY&R audiences and client stakeholders by pulling and analyzing data and consumer behavior to provide actionable insights and recommendations.

You will help analyze available data to determine the appropriate next steps for providing the most relevant information to stakeholders for business and marketing decisions.

Responsibilities

• Synthesize and interpret marketing data into a narrative of business performance and actionable insights in deliverables of various formats
• Create measurement frameworks that identify KPIs and diagnostic measures for marketing programs
• Enable behavior tracking on various digital platforms
• Extract data from various digital tools
• Manage data accuracy and integrity for client marketing programs
• Plan, implement and manage marketing optimization programs (e.g. : A / B testing)
• Create and design business and marketing dashboards that align to client program objectives and various audiences
• Implement, collect, and analyze natural language data across social media platforms
• Additional responsibilities as assigned

Skills & Experience

• 4+ years of related experience working in marketing analytics
• Demonstrated ability to connect paid media tools, CRM, and Social Monitoring tools with site analytics tools to gain integrated online marketing insights
• Deep experience in data analysis and report generation through tools such as Excel, Tableau, PowerBI, SPSS etc.
• Expert knowledge in digital metrics, dimensions and KPIs
• Experience working independently, self-managing, and managing others on projects to deliver results supporting multiple clients and stakeholders
• Hands-on experience with web analytics platform(s) (Adobe Analytics, Google Analytics, etc.)
• Proficiency in Microsoft Excel
• Experience with multivariate and experimental test platform(s) (Adobe Target, Optimizely, Visual Website Optimizer, etc.)
• Experience with predictive analytics and CRM applications a plus??

Our Benefits

As the world leader in communications services, we rely on the creativity of our people to deliver the best work for our clients.

In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep them and their families healthy and happy today and tomorrow.

• Corporate gift matching program
• Paid time off for volunteering
• Paid parental leave
• Ranked No. 1 in advertising for our adoption assistance program
• Corporate discounts
• VMLY&R Diversity, Equity, and Inclusion (DEI) team, which guides, celebrates, and promotes cultural literacy; increases employee engagement;

recruits and retains a diverse workforce; and builds internal opportunities for people to learn and grow.

VMLY&R is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability.

We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

Data Analyst

Responsibilities

Provide running analysis on healthcare provider and organization data to determine : Why a location received or did not receive outreach;

Whether a location responded to outreach; Whether data is flowing through all pipelines correctly and within defined SLAs.

• Perform in-depth data investigations related to client or provider questions.
• Interpret results of analysis and communicate findings back to teammates in a clear manner.
• Provide actionable recommendations for resolving any discrepancies identified through the course of a data investigation.
• Work with Development and Operations teams to solve business and data problems.
• Work with Client Services to understand and address clients’ concerns around data or deliverables.
• Analyze outreach and attestation data in support of custom stakeholder requests.

Requirements

• 3+ years of experience in a Data Analyst position.
• Experience with Power BI.
• Intermediate to advanced SQL skills.
• Experience working with large datasets.
• Demonstrated experience solving business problems using data.

Preferred

• Experience with data tools including Databricks and Spark.
• Experience with Python, R, Scala, or Java.
• Experience working with healthcare data.
• Bachelor’s degree; preferably in Data Analytics or Computer Engineering.

This is a 4-6 month Contract opportunity with our Overland Park, KS client. 100% Remote or Hybrid are an option 100% Paid employee Medical / Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately-vested company match) available with TriCom during the contract period.

H1-B Visa sponsorship is not available for this position. No third-parties, please.

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