Description

Introduction

Do you want to join an organization that invests in you as a(an) Customer Service Agent? At CareNow, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include :

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note : Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference.

We are looking for a dedicated Customer Service Agent like you to be a part of our team.

Job Summary and Qualifications

Take inbound calls from customers asking about a wide range of topics. Understand and explain a variety of different services.

Perform necessary data entry post-call. Troubleshoot Registration problems, connect customer to other departments as indicated and provide exceptional customer service to callers.

As a Customer Service Agent, you will :

• Insurance Verification and explanation of benefits to patients
• Respond / Answer incoming calls from customers routed from a CareNow clinic to a centralized queue and Quote estimated wait times
• Knowledge of Urgent Care EMR - able to access and read notes and referral orders, Register Web Check-Ins patients in EMR when indicated
• Trouble shoot / resolve problems
• Communicate and coordinate with internal departments
• Make out bound calls to Web Check-In patients as needed, Follow up with patients with customer care questions

You will need :

• 1+ year of experience in a medical office setting
• 1+ years of experience in a Customer Service or help desk capacity
• Experience using Experity for electronic health records or an EHR system is required
• Must have proficiency in MS Word, Excel, PowerPoint, Outlook Express, Microsoft Outlook and Internet.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to handle complaint and unpleasant patients in a professional manner.
• Ability to be flexible in scheduling needs to cover peak call volume hours that clinics may be experience

This position is a work from home role but will require the ability to go into a clinic on occasion and must reside within the areas of Nashville Middle Tennessee or Kansas City Missouri / Kansas .

The CareNow Urgent Care Clinic hours of operations are Monday through Friday from 8am 9pm, Saturday 8am 8pm, and Sunday 8am 5pm.

You must have the flexibility to work during those hours.

CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States.

We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine.

Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow® physician team.

Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family.

CareNow is an affiliate of HCA Healthcare.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times.

In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Customer Service Agent opening.

Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Work from home as a Customer Service Representative for TurboTax

Get paid $17+ per hour and start making $2,700+ USD per month*

Work from home & set your own flexible schedule between 8am and 10pm Monday to Sunday

APPLY AT GIGCX MARKETPLACE

REQUIREMENTS

No accounting experience required

As a customer service representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.

Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions.

We’ll give you amazing continuous training support for everything.

BENEFITS

Get paid more the longer you stay - $17+ per hour and earn an EXTRA .25 cents per hour every pay cycle*

Work from home

Receive $400 paid training

Build your own schedule with flexible hours

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate.

Trusted by 20+ million people

We're giving taxpayers more time, money, and confidence with technology. The tax refund check is the biggest boost millions of Americans get to their income for the entire year.

Our customers depend on tax refunds to pay their rent, tuition or medical bills and better understand their needs. When customer empathy drives innovation, the result is technology like live video advice from a tax expert.

And taxes become simpler for even the most inexperienced taxpayer.

Additional information :

Overview

Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees.

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow?

Then Ferrellgas wants to hear from you!

We are looking for a Part-Time Customer Service Specialist. Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team.

You will do this by taking inbound and outbound telephone calls. In addition, you will be working with both internal and external customers to ensure a high-quality customer service experience and will strive to foster growth.

Benefits

• 401 (K) with generous company match
• Paid Time Off (PTO), including holidays
• Paid training and tuition reimbursement
• Employee Stock Ownership Plan (ESOP)
• Propane Discounts

Responsibilities

• Works with customers on a daily basis to sustain and improve business relationships.
• Uses fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strives to obtain new business.
• Ensures accurate account setup, maintenance, and the closing of all customer account information.
• Handles all customer issues by following our customer complaint resolution policy.
• Performs soft collections for customers on credit hold or past due as well as some cash handling

Qualifications

• High School Diploma or equivalent
• 1 year of customer service experience
• Exceptional customer service and negotiation skills
• Strong organizational skills with typing and data entry experience
• Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
• Proficient in Microsoft Office including Excel, Word, and Access.

Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States

Applicants must not now, or any time in the future, require sponsorship for an employment visa.

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Ferrellgas is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to an individual’s race, religion, color, gender, sex (including pregnancy), sexual orientation, gender identity, marital status, protected veteran or military status, genetic information, disability, national origin, age, or any other classification protected by Federal, state or local law.

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use any one of Ferrellgas' electronic means of applying for jobs as a result of your disability you may request a reasonable accommodation by contacting us via or calling 1-888-337-7355.

Please note : Ferrellgas will respond only to requests for accommodations due to a disability.

Applicants have rights under Federal Employment Laws. Please click for more information.

Ferrellgas is an

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Your Job Georgia-Pacific is seeking a Customer Service Representative supporting our Kansas City, Missouri box plant facility.

This position acts as a primary liaison between our sales team, internal departments, and customers.

The Customer Service Representative creates value by ensuring accurate orders, quality customer service and deliveries by Georgia-Pacific.

Location : This role is a hybrid schedule and seeking candidates in a reasonably proximity to Kansas City, Missouri Schedule : Standard business hours;

8am to 5pm CST, Monday - Friday, with flexibility as needed based on customer demands What You Will Do

• Manage customer accounts through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
• Create and maintain spreadsheets to track inventory, order status and other customer and production related data
• Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs / requirements.
• Coordinate shipments of products with shipping department
• Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
• Manage inventories for effective production review and planning
• Accounts payable / receivable duties Who You Are (Basic Qualifications)
• Minimum of 2 years of customer service experience
• Intermediate experience using Excel specifically utilizing spreadsheets daily & creating formulas
• Experience with record keeping management / documentation
• Able and willing to be flexible to work a schedule needed to support the business including a hybrid schedule, overtime and weekends as needed
• Able and willing to travel 5 - 10% of the time as needed What will Put You Ahead
• Experience in a fast paced, high volume in a logistics, industrial, distribution, and / or manufacturing environment
• Packaging industry experience
• Associates Degree or higher At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.

We are Military Ready and Second Chance employers.

Learn more about our hiring philosophy here . Who We Are As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products.

In addition to the products we make, we operate one of the largest recycling businesses.

Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better.

Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives.

We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most.

Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation / time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify.

Please visit the following website for additional information : http : / / www.kochcareers.com / doc / Everify.pdf #LI-LAL

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement your pet’s health is our top priority and excellent service is our goal very seriously.

With every opportunity, we aim to exceed each pet owner’s expectations.

We’re looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

The CSR is the pivot around which the hospital operates and is responsible for :

• Customer service functions, including : greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (, heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times both inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical / dental, generous personal pet care discounts and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.

It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at