Store 4702301 : 4221 S Emerson Ave, Indianapolis, Indiana 46203 Availability - Shift / Days : Flexible Availability

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy :

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Full-Time or Part-Time
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending / Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities :

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at :

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have :

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements :

• Ability to stand and / or walk for up to 8 hours
• Lift and / or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and / or carry up to 60 pounds from ground to waist level
• Push / pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.

Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility :

In English

In Spanish

Requirements

High school diploma or GED.

Minimum of one year of banking or financial services in a customer service role preferred.

Previous contact center experience preferred

Job Description

SUMMARY :

The Customer Service Associate is a member of the WesBanco contact center. Responsible for responding to & resolving inbound customer requests related to bank products and services.

Often the primary interaction a customer may have with the bank for support. Provides professional and courteous customer support.

Customer inquiries are expected to be responded to and resolved within established department service levels.

LOCATION :

This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely).

CUSTOMER SERVICE SKILLS :

Willingness to provide a level of service which will clearly differentiate us from our competitors.

Able to build and retain customer relationships against competition.

Accepts ownership of the customer request and follows it through to resolution.

Able to identify customer concerns or needs, resolve the inquiry or recommend best solution, expedite the correction or adjustment and follow up to ensure resolution.

Partners with other departments to reach mutually satisfactory resolution of customer issues and to identify processes or procedures that can be changed to improve future customer experiences.

INTERPERSONAL SKILLS :

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.

Ability to work under pressure.

Ability to be collaborative with co-workers and employees. Team player with a positive outlook.

Ability to maintain confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Learns and maintains knowledge of deposit, loan and digital banking services and other banking products.

Consistently meets or exceeds agent metric standards for calls handled, adherence to schedule, ready / not ready time and customer satisfaction.

Provides customer service via various communication channels (phone, chat and email).

Quickly and accurately assesses the urgency of customer requests and prioritize accordingly.

Quickly resolves customer issues and complaints involving both confidential and financial information.

Serves as liaison between customers and other bank departments and vendors.

Provides the bank with continual feedback about the usability of our services based on customer interactions.

Performs general clerical duties and operates various departmental equipment, file, answer phones, take messages, and handle detail work.

May be assigned other job duties and or responsibilities with or without prior notice.

OTHER REQUIREMENTS :

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.

You will also be expected to complete all assigned compliance training in a timely manner.

Ability to use a personal computer with experience using Microsoft Office products, web browsers and operating systems.

Ability to type with speed and accuracy.

Able to operate standard office equipment, including phones, computer and peripherals.

Strong organizational and prioritizing skills.

Strong time management skills.

Able to multi-task in a fast-paced environment.

Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed.

Ability to work outside of normal banking hours.

Ability to work independently.

Hardee's in Indianapolis, IN is actively seeking an outgoing part-time or full-time Customer Service / Food Service Cashier to join our quick-service restaurant crew.

Are you capable of delivering "Superstar Service"? Do you want to continually improve your skills and knowledge? Do you work well independently as well as with a team?

If yes, please keep reading!

This customer service position earns a pay rate of up to $15 / hour . We provide fantastic benefits and perks , including 50% off meals during shift and 20% off all other times .

And, everyone gets Christmas Day off . If this sounds like the right customer service opportunity for you, apply today !

ABOUT HARDEE'S

For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.

S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests. From Made From Scratch™ Biscuits and Hand-Breaded Chicken Tenders™, we proudly continue the legacy set forth by founder, Wilber Hardee.

We proudly provide a fantastic company culture for our team. With flexible scheduling, discounted meals, and supportive management , Hardee's is the place for you. Apply today !

A DAY IN THE LIFE OF CUSTOMER SERVICE / FOOD SERVICE CASHIER

In this food service role, you eagerly interact with customers in a friendly and polite manner. Using your working knowledge of computers, you process payments and accurately make change.

You assist your colleagues with safely preparing food as needed. You enjoy working in this fast-paced environment where your quick and efficient efforts bring success to our quick-service restaurant and create memorable moments for our customers! If you can do this and meet the following requirements, apply today!

CUSTOMER SERVICE / FOOD SERVICE CASHIER QUALIFICATIONS

• Basic math skills
• Available to work a flexible schedule, including evenings, weekends, and holidays
• Any restaurant experience is a plus, but not required. We will train the right person!

Do you have exceptional customer service skills? Do you have an approachable and helpful demeanor? Do you thrive working in a fast-paced environment?

If yes, give us a chance to review your information!

CUSTOMER SERVICE FOOD / SERVICE CASHIER WORK SCHEDULE

Our crew members work either during standard hours or overnight . This customer service position works both weekdays and weekends.

ARE YOU READY TO JOIN OUR QUICK-SERVICE RESTAURANT TEAM?

If you feel you'll be perfect as our Food Service Cashier, apply now using our initial 3-minute, mobile-friendly application.

Location : 46201 / Store : #150085

Job Posted by ApplicantPro

Company Overview - One Future of Indianapolis Earn While you Learn Program - No Experience Needed Join our team and make a difference! We are growing very quickly and have multiple openings.

Our health insurance advisors make a real difference in people's lives. Becoming one of our trusted health advisors enables you to impact and protect families for generations.

We pride ourselves on being a unified company who share our values of commitment and dedication with our customers. Responsibilities and Duties As a result of the current economic conditions, our clients are looking for viable health care alternatives to their current programs and this situation has greatly increased a demand for our products and services.

Our objective is to put the control back into the consumers' hands by offering a unique and innovative approach to health care insurance.

Qualifications and Skills Commitment to Excellence Competitive and Accountable Team Player Personal Integrity and Character Work Ethic, Self-Motivation, and a Desire to Succeed Passion for H.

O.P.E. (Helping Other People Everyday) Excellent Communication Skills Customer Oriented Focusing Toward Helping People A Winning Attitude Potential work from home Benefits and Perks Industry Leading Compensation (Most Attractive Incentive and Rewards Programs) Weekly Direct Deposit Performance Bonuses (16 Bonuses Annually) 1st Year average yearly income (with previous experience) $120,000+Residual Income 1st Year average yearly income (with no previous experience) $45,000+Residual Income Stock Ownership Program FREE Company generated leads (No Cold Calling) Exceptional Product Portfolio (Numerous Product Lines) National Sales Award Trips Career Advancement Based on Merit Powered by JazzHR

The Customer Service Associate position entails multiple job operations in a fast paced exciting environment with customers in the automotive field.

In this position, the desired candidate will be able to answer phones with a phone scripted response, provide customers with written estimates that the candidate will create through the Midas sales process, and perform other duties as assigned.

This position also includes posting part invoices to repair orders, scanning and saving repair orders and invoices, cleaning the front shop area and the customer bathroom, and the back office area.

This position will require full time with at least a 40 hour work week with at least 5 days on the schedule. The store is closed on Sunday and the candidate will receive one additional day off during the work week.

• Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
• Strives for harmony and teamwork within the store.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Maintains safe work environment.
• Maintains a professional appearance.
• Other tasks as assigned.
• Attends managers meetings.
• Contact customers to notify them of finished repairs, date of next scheduled service and other relevant automotive information.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to check out customer on the the point of sale (POS) system.
• Ability to give correct change and accept cash payments from customers.
• Ability to stand on your feet for long lengths of time.
• Ability to lift over 50 lbs.
• Ability to communicate with customers and de-escalate customer service issues when they come up.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.