What is in it for you? :

Benefits of joining the 4R Family include :

• Daily Pay : Access to your pay when you need it. Work today, get PAID today!
• We hire immediately!!
• NO LATE nights, SUNDAYS OFF & Flexible Schedule
• Telemedicine Coverage
• Medical, Vision, and Dental coverage (eligible after working full time with the company for 60 DAYS!)
• Mental Health Services
• Pet Insurance
• Discounts at 4R locations
• 401(k) program and match (Full time and Part time team members eligible after 6 months with the company)
• Paid Vacation (eligible after working full time with the company for 1 year)
• Up to six weeks paid parental leave (full time team members)
• Employee Assistance Program
• Career Development in 4R University
• Discounts on subscriptions to O-Town Compost and The Farmacy
• Quarterly team building outings and Yearly Company Celebrations
• Community Serve Days

The opportunity :

The Customer Service Associate reports to the Guest Service Manager, with shifts supervised by Guest Service Leads. The CSA is responsible for handling communications with guests regarding the information on our menu, products, and services.

This will include everything from receiving orders to service recovery. Their primary goal will be to deliver seamless and outstanding service to all guests over the phone, through email, or via our website or other communication avenues.

The CSA interactions and conduct will always demonstrate commitment and dedication to our 4R culture and company values.

Regular attendance in conformance with the standards which may be established and revised by 4R from time to time is essential to the successful performance of this position.

Some responsibilities include, but are not limited to :

• Responsible for providing timely, professional and personalized communications to all guests via social media, email, voicemails and other forms of guest correspondence such as third-party delivery dashboards.
• Create a positive, welcoming experience for every guest every time.
• Handle all guest inquiries, requests and provide information on our menu, products and services.
• Provide superior guest recovery for all situations, including missed items, refunds, food quality, etc., while adhering to the company’s policies and procedures.
• Keep abreast of company’s current and upcoming marketing promotions, store activities and events.
• Able to answer questions on the 4R website via the live chat feature quickly and efficiently.
• Perform all other duties, as assigned.

What you will bring to the table :

• One to two years of customer service experience.
• Passion and appreciation for an established culture built on principles of charity, hospitality, goodwill, servant leadership, kindness, humility, and integrity.
• Friendly, bright, approachable, and excellent interpersonal skills; ability to work well independently and with a team.
• Strong verbal and written communication skills
• Proficiency with Microsoft Office and ability to learn new software programs.
• Familiarization with company menu offerings and processes.

Just as our Smokehouses and the communities we serve continue to grow, and we want you to grow with us! Our Guest Service Center is extremely important to the Smokehouse.

We all work together to accomplish our mission of providing guests with exceptional products and an extraordinary experience.

At 4 Rivers, all talent is given equal opportunity Drug Free Workplace Background Checks Required

4 Rivers Smokehouse began with the launch of the Barbecue Ministry in 2004, when John hosted a cookout fundraiser to support a local family whose young daughter was battling cancer.

This one event resulted in a passion for supporting local schools, churches, and charitable organizations. After trials, tribulations, and a whole lot of burnt ends, we finally flipped that Hot Brisket Now sign on in October of 2009.

Within the first hour, a line had formed out the door and then around the corner.

Bilingual Customer Service Representative

This position is a bilingual hourly part-time position.

Shift : Friday Tuesday 10 : 00 AM-5 : 00 PM (Days Off : Wednesday & Thursday)

Location : 2559 Consulate Dr. Orlando, FL 32819

Pay Rate : $14.50 per hour

Job Requirements :

• Minimum of 1 year of bilingual customer service experience
• Ability to organize and prioritize work
• Ability to be detail-oriented and be able to work independently
• Must possess a positive and professional attitude at all times
• Must have knowledge of Microsoft Excel and Microsoft Outlook
• Bilingual REQUIRED English / Spanish

Never a dull moment in this service-oriented position. Help our customers get their e-commerce deliveries. The ideal candidate will be enthusiastic, detail-oriented, and well-organized with excellent verbal and written communication skills.

Founded in 1986, LaserShip is now a super-regional provider of distribution services for premier e-commerce and product supply businesses that desire reduced transit times, greater flexibility, and the elimination of excess costs within their supply chain.

With 60 offices in 20 states, LaserShip's growth is phenomenal and ongoing.

LaserShip is a values-based, customer-oriented, high-growth and fast-paced organization composed of caring individuals and focused teams.

LaserShip, Inc. dba OnTrac Final Mile is an equal opportunity employer

About Conduent :

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description :

Bilingual Customer Service Representative

English / Spanish)

Hourly rate $17 per hour for 1

90 days.

You would be eligible to earn up to an additional $300 by meeting attendance metrics for 90 days.

What you get :

• Full-time Employment with Benefits day one including paid Holidays.
• Base pay of $15.50 after 90 days with opportunity to make up to $20.50 on incentive plan
• Paid Training
• SUNDAYs OFF
• Great Work Environment

Requirements :

• Must be at least 18 years of age or older.
• Must have a High School Diploma, or equivalent.
• Must be able to submit to a background check and drug test.
• Must be able to work an 8 hour shift between 7 am- 7 pm (last call) Mon- Fri and every Saturday 8 : 30 am - 5 pm (last call)

Summary :

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.

Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing :

• Respond to all tolling and / or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
• Identify customer needs to ensure the customer is provided complete and accurate information.
• Process required transactions via mainframe or web-based applications.
• Submit research requests in a concise yet accurate manner.
• Maintain a thorough knowledge of the company and client programs, policies, and technology.
• Communicate effectively in a warm and empathetic manner.
• Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
• Provide support to other positions / operations in cases during heavy workloads or absences.

People who succeed in this role have :

• The ability to convey complex information in clear and concise terms to ensure customer understanding.
• Strong work ethic.
• Effective and accurate written and verbal communication skills.
• Effective problem-solving skills.
• Customer Service Experience.
• Can navigate multiple applications and research solutions with ease
• Love helping people and guiding them to the best solution for their issue
• Are excited by innovative technology
• Provide calm conflict resolution and problem solving for frustrated customers
• Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
• Can commit to 100% attendance for three to five weeks of paid training

Join a rapidly growing organization that can support your career goals

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives.

We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

The Customer Service Representative will be thoroughly familiar with the company's line of insurance products and coverage options.

They will support HPOne's Brokerage or MAQ teams with pre and post-sale activities such as new prospect qualification, Health Risk Assessments, and Retention calls.

The CSR will adhere to established call scripting, procedures, and workflows.

Duties / Responsibilities :

• Adhere to established call scripting, procedures, and workflows
• Answer general questions about carrier's plans and benefits
• Assist callers in the Medicare qualification process and ensure that all required information is accurate and compliant
• Build sustainable relationships of trust through open interactive communication
• Handle customer complaints in a professional manner and transfer to a member of management within the appropriate department
• Make outbound dials to consumers, transfer to a licensed agent of record as needed
• Manage high volume of incoming calls
• Meet established production goals and daily, weekly, and monthly performance metrics
• Understand and adhere to all company, carrier and / or CMS related policies and procedures
• Perform other related job duties as assigned

Required Skills / Abilities :

• High School diploma or equivalent
• Ability to navigate technology and phone systems, and follow a specific call-flow
• Customer service orientation and ability to adapt / respond to different personalities
• Excellent communication and listening skills
• Must be detail-oriented, motivated self-starter, with excellent time management, organization, and computer skills

Preferred Skills / Abilities :

• Able to work a flexible schedule including evenings and weekends
• Bilingual
• Familiarity with CRM systems and practices
• Licensed to sell
• MS Excel basic skills
• Previous call center experience
• Previous training and experience in or related to healthcare insurance

Physical Requirements :

• Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
• Able to wear headset for duration of shift

Our centers are consistent with CDC guidelines and align with local government orders pertaining to all Company physical locations in relation to COVID-19.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications.

HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law.

HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]

We are seeking (In office) customer support representatives to assist our customers with their needs.

You will be responsible for resolving customer issues via telephone, email, and chat and recording all customer interactions in a CRM.

Our goal is to provide an excellent standard of service, and you can help us achieve that goal.

The ideal person we’re looking for will have excellent communication skills and an understanding the importance of customer relationships.

Although experience in customer service is a plus, it is not necessary. The perfect candidate will be trained on all aspects of the product and programs required to be successful.

FOR IMMEDIATE HIRE!

Company seeking full time workers 10am-7pm Monday-Friday.

• Must be a team player
• Must have a positive can-do attitude
• Must be punctual & RELIABLE
• Must be a fast learner with good communication skills.
• Must have experience, and be able to work with Microsoft.

Duties includes :

• Answering the telephone and attending to customers inquiries
• Providing administrative support to ensure efficient operation of the office
• Proven ability to juggle multiple tasks.