Customer Service Representative

Full-time

We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members.

We have direct relationships with over 5,000 union associations around California. What we do is coordinate and educate the union members on benefits that are provided to them.

As a Customer Service Representative, you will need to be able to resolve all questions and concerns in a timely manner in order to provide exceptional service to our union members.

Working with us will provide the ability to learn new skills that can help you in order to succeed and grow with the company.

Basic Responsibilities : Handle customer inquiries Provide information about the products and services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the services Qualifications : Previous experience in customer service, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills.

Must Reside in California EMPLOYMENT TYPE : FULL TIME JOB TYPE : Customer Service Representative SALARY RANGE : $45,000 - $75,000 Powered by JazzHR

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We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members.

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Job description

MUST RESIDE IN CALIFORNIA!!

We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.

What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well.

We have set up direct relationships with over 20,000 union associations around southern California.

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What we provide is a genuine career opportunity : training and mentorship, growth opportunities, and financial success.

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Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly.

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  • Life insurance at no cost
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