designing for equity and accessibility (ensuring WCAG 2.0 Level AA compliance)-Inspire, motivate and promote continual creative improvement and actively contribute to a culture of innovation, excellence and accountability-Develop a deep understanding of 3D’s users (financial advisors, managers, client service associates, operations, CRO)-Provide strategic and creative direction across multiple workstreams and teams-Evolve and refine a design language for an enterprise-level design platform-Develop strategies, set projects into motion and establish priorities-Build strong partnerships with engineering teams to create frictionless design implementation-Establish and evolve tools for our UX / engineering team to utilize our design system-Review in-flight designs with UX leads for holistic application of a design solution-Advocate design to business and engineering stakeholders up to the executive levelRelevant experience and mindset.

• You have : -3+ years experience as a Creative Director with proven results in design leadership and collaboration-A world-class design aesthetic, and able to provide crisp, clear creative direction and helpful feedback-Expert understanding of usability, interaction design, visual design and platform trends-Fluent in responsive design, mobile / tablet UX / UI-Experience working in financial services or comparable industries-A background designing digital products that help to clarify complex data-Track record of strong working relationships that influence teams and stakeholders across an organization-Management experience leading internal teams and partnering with outside agencies-A portfolio shows clear examples of scaling a design system across many digital products;
• Experience designing data visualizations, charts and tabular data-Comfortable wrangling complexity & ambiguity-Fluent in 4C soft skills : critical thinking, creativity, collaboration, and communication

Job Summary :

JOB DESCRIPTION Creative Director

Location : US NY US CA

Division : Category & Partnerships

Line Manager : Senior Vice President, North America Marketing

Contract Terms : Full-time / Regular

Please write the JD following the guidelines in the document. Amend as required. For behaviors you can take examples from your own department career map or skills framework and Ticketmaster Values.

Any questions ask a member of the HR team. Please delete this box once you’ve read instructions.

THE TEAM

Ticketmaster, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses : concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management.

The Ticketmaster Marketing team drives fan-centric initiatives via Content, Product Marketing, Partnerships, CRM, and Performance Marketing channels, creating campaigns to retain existing fans, acquire new fans and ultimately drive sales.

THE JOB

This is an excellent opportunity for a Creative Director to join the North America Marketing leadership team. In this role, you’ll take the lead in developing breakthrough creative ideas to support brand and product marketing initiatives, develop new social media strategy and content plan, and oversee community management across social channels.

You will play a key role in shaping the brand narrative for Ticketmaster in the US and ensure impactful fan-facing communication with consistent tone of voice for the brand.

You will have a passion for creative development, design, and extensive experience with social media both organic as well as paid social campaigns.

As the Head of Creative, you will provide direct management of the Social, Creative and Community Management and be responsible for generating content across all marketing and media channels.

We’re looking for an energetic and dynamic thinker and motivator who has a strong mix of creative and marketing acumen. You’ll bring high level thought leadership and storytelling skills that combines commercial goals and assets with what’s happening in sports, music, and popular culture to solve brand’s business challenges in collaboration with the larger Marketing team and Marketplace Org.

You will lead a team of Creative designers, social and community managers and work closely with the rest of the Marketing team, internal stakeholders, and senior leaders.

BENEFITS & PERKS

Our motto is Taking Care of Our Own’ through 6 pillars of benefits :

• HEALTH : Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF : Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH : 401(k) program with company match, Stock Program Reimbursement
• FAMILY : New parent programs & support including caregiver leave and infertility support
• CAREER : Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS : Volunteer time off, crowdfunding network

WHAT YOU WILL BE DOING

• Creative lead for content strategy and execution across all marketing channels for Ticketmaster across North America.
• Hands on creative concepting, asset development, and creative process management across Web, App, Social, and all Marketing collateral.
• Ownership of creative message, fan engagement and asset production across brand marketing, product marketing, and category marketing campaigns
• Present and facilitate strategic design discussions to senior executives and build strong connections with marketing leaders and other design leads in the organization to ensure the Creative team can support stakeholders effectively
• Design new social media strategy including influencer strategy and community management with support from agency
• Collaboration with in-house Media Strategy & Planning on channel strategy and asset optimization
• Support creative needs of the larger Ticketmaster organization including Concerts and Client Marketing
• Develop career growth plans, identify, and facilitate new areas of growth and training opportunities for the design team to support ongoing learning.
• Curate creative best practices and elevate creative excellence
• Develop processes and identify opportunities for improvements that drive quality and efficiency to help designers accomplish more.
• Direct the production of creative outputs in-house or in collaboration with external agencies
• Work with external agencies to develop creative concepts including management of budget to ensure effective roll out of campaigns

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• 10+ years of experience as a Designer at an agency or marketing department
• 5+ years of experience as a Design Lead / Manager.
• A degree in an Art discipline is preferred.
• A portfolio of personal and team design work including design process and business success.
• Experience building and leading medium-sized teams.
• Experience leading highly visible design projects with a high number of stakeholders involved.
• Strong creative vision with commercial / business acumen
• Proven success developing and pitching impactful and effective creative concepts
• Depth of experience across : Creative directionClient facing presentations at a senior level the ability to articulate what makes effective and impactful work and how it meets brand objectivesSocial Media Strategy and Content ExecutionCommunity ManagementProject management
• Knowledge of and passion for sports, music and / or popular culture, marketing trends, tech and digital / social media
• Understanding of the creation of integrated campaigns across all marketing channels from digital, social media, paid and earned media (secondarily, offline channels such as traditional TV, Radio, OOH)

YOU (BEHAVIORAL SKILLS)

The ideal candidate is a high-energy, strategic, and highly creative individual, possessing a strong sense of urgency with a track record of success.

Ability to think big, framing designs in the context of the broader fan experience, and comfortable diving deep into the details.

• Imaginative. Brave. Resilient
• Strong team management skills and cross functional collaboration
• Dynamic and inspirational; can maximize the talent of the team
• Enthusiastic, confident, and able to communicate at all levels
• Strong storytelling and creative skills
• Ability to work effectively as part of a team
• Good time management skills with an ability to plan and prioritise competing work demands
• Excellent verbal and verbal communications skills
• Demonstrate creativity and innovation in a business context relevant to the role

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.

If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values :

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.

Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.

Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The Expected Compensation For This Position Is

$140 USD - $175 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Salary Transparency in Job Advertisements Law.

It is estimated based on what a successful applicant might be paid. Similar positions will not necessarily receive the same compensation.

Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.

In compliance with the Law, a potential new employee’s salary history will not be used in compensation decisions.

LI-VL1 #LI-Hybrid #LI-Remote

The expected compensation for this position in California is :

$140,000.00 USD - $175,000.00 USD

The expected compensation for this position in New York City is :

$140,000.00 USD - $175,000.00 USD

The expected compensation for this position in Westchester is

$140,000.00 USD - $175,000.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law and the New York Salary Transparency in Job Advertisements Law.

It is estimated based on what a successful California or New York City applicant might be paid. It assumes that the successful candidate will be in California or New York City or perform the position from California or New York City.

Similar positions located outside of California or New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.

In compliance with the California and NYC Laws, a potential new employee’s salary history will not be used in compensation decisions.

The Creative Director will be working with a creative team within NYC's five boroughs and responsible for developing thought provoking ad campaigns, social media content, and branding.

Ideal candidates will thrive in a fast-paced environment and have a knack for crafting strategic content that captivates audiences.

Candidates must have an MFA and experience within the advertising industry. Our client located in Manhattan is seeking a person who will be able to work on a hybrid schedule, 3 days per week.

• Perks included : Summer Fridays, corner office, and bring your pet to work day.
• This is a temp-to-perm role with the ability to offer benefits after 2 months.

Responsibilities

• Develop comprehensive content strategy for a website redesign, align with our brand guidelines, business objectives, and target audience
• Create engaging content that effectively communicates value proposition, products, and services
• Implement SEO strategies to drive organic traffic and improve search rankings, utilizing keyword research and on-page optimization techniques
• Monitor and analyze website performance metrics, such as traffic, engagement, and conversion rates, to identify opportunities for optimization and refinement

Qualifications

• Must have experience in food and beverage industry
• Experience in Adobe
• Passion for design
• Experience with leading a team of graphic designers and copywriters
• Extensive knowledge of Tik Tok
• Proven experience as a content strategist, preferably within the telecom industry or a related field
• Excellent written and verbal communication skills, with a keen eye for detail and a knack for storytelling
• Proficiency in content management systems (CMS), SEO tools, and web analytics platforms

If you meet the required qualifications and are interested in this role, please apply today.

Laundry Service is an innovative and creative agency that takes pride in making amazing sh*t. We speak emoji, foster a teamwork environment and embody an entrepreneurial workplace;

people are recognized and rewarded for the quality of the work they do not how long they’ve been doing it. Brands like Amazon, Google, Marriott and Fossil work with Laundry Service to achieve their business goals through premium, authentic content and strategic distribution.

We are seeking a cutting edge Creative Director to create a trailblazing social media path for our top client working on their ongoing sports partnership.

If you’re passionate about identifying new social trends, obsessed with product, great at identifying which partnerships can deepen a brands connection to culture, this is the right job for you.

We are looking for someone with a social first background and a modern, refreshing aesthetic with a passion for culture and producing compelling work.

RESPONSIBILITIES :

• Partner with the account and cross-functional team leaders to manage senior level clients.
• Develop and deliver thought leadership and creative solutions that strengthen clients’ visual market distinction and leadership position.
• Direct creative strategy and execution.
• Motivate and inspire creative teams and serve as overall creative lead across art direction, copywriting, photography, and design.
• Direct all phases of creative work from concept through production.
• Promote creative improvement and actively contribute to a culture of innovation, excellence and accountability.

Founded in 2020, UJUU is an eCommerce platform and brand development studio. We endeavor to connect a global audience of underserved and underrepresented consumers to a diverse community and collection of carefully curated and vetted emerging designers and brands.

We achieve this by offering elegant brand development services and eCommerce solutions across our family of brands.

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora.

We're just getting started, but we're already off to a promising start with the launch of our two initial brands : souk + Sepia and simisienna.

With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

To achieve these extensive goals, we're looking to add talented and motivated individuals to our growing team. If this appeals to you please apply and let us know!

The Role

• As our studio Creative Director you will serve as the creative leader and unifying thread across the marketing, creative, and branding efforts of each of our brands.
• You will have the lead role in building out our marketing departments and will be responsible for both defining and evolving our entire aesthetic as a company and across each of our individual brands.

What You'll Do

• Archetype the visual brand identity for each UJUU brand and property
• Conceive and implement concepts, guidelines and strategies in various creative projects and oversee them to completion
• Shape brand standards and create procedures to ensure all products are brand appropriate
• Recruit, hire, direct and motivate teams of art directors, illustrators, copywriters etc. to help them use their talents effectively
• Supervise the creative team's daily workflow, assign project workload, and monitor deadlines and respective marketing budgets
• Train and guide subordinates into accomplished professionals
• Evaluate trends, assess new data and keep up-to-date with the latest marketing techniques
• Monitor results of team efforts and propose actions for the future
• Lead brainstorming / creative sessions to generate ideas
• Write and design unique and well-crafted copy that resonates and directly speaks to our UJUU community
• Revise content and presentations, approve / reject ideas, provide feedback to the team

Qualities You Possess

• Creative and strategic thinker
• Multidisciplinary creative
• Energetic, mature, empathetic and positive person who is self-driven and can work independently
• Excellent working knowledge of software such as Photoshop, Illustrator, InDesign, InVision, Figma, etc
• A minimum of 5 years’ digital experience, particularly with, but not limited to designing for : web, eCommerce platforms, social and emerging technologies
• Proficient at developing branding, evaluating designs, and launching and tracking marketing campaigns
• A solid understanding of design, copy and web practices
• Reflective and continuously looking to learn from new inputs, experiences, and data
• Ability to assess a situation and problem-solve for a positive outcome
• Strong written and oral communication skills
• Detail-oriented and exceptionally-organized