Representative - Casino Marketing
Position Overview :
The primary responsibility of the Casino Marketing Representative is to aggressively market casino players through outbound telemarketing in an effort to communicate current offers / promotions as well as the development of players.
All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities :
- Meet or achieve assigned outbound marketing and revenue goals.
- Heavily utilize GEMFIRE for prospecting of database development and meet minimum daily call goals.
- Effectively book reservations and follow up to confirm arrangements.
- Ensure appropriate room type and welcome amenities, arrange shows, meal, and transportation comps upon requests.
- Develop relationships between the property and our premium guests. Ensure that guests are introduced to casino hosts to further develop relationships and foster engagement with the property.
- Follow up with players thanking them for their visit and checking for satisfaction as well as offering to book next visit.
Additional Duties & Responsibilities :
- Aggressive telemarketing of cold and warm leads on an ongoing basis.
- Build relationships on behalf of Venetian and Palazzo and determine the appropriate channel for communication.
- Consistent and regular attendance is an essential function of this job
- Performs other related duties as assigned
Additional Duties & Responsibilities :
Company Standards of Conduct
All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Additional Duties & Responsibilities :
Minimum Qualifications :
21 years of age
Proof of authorization / eligibility to work in the United States
High school diploma.
Must be able to obtain and maintain any certification or license, as required by law or policy.
2 years of experience in aggressive outbound sales and / or telemarketing.
1 year of experience in casino marketing developing casino gaming guests preferred.
Ability to communicate clearly and effectively in English, both in spoken and written form.
Bi-lingual in Spanish, Mandarin, Cantonese, or other Asian dialect preferred.
Excellent customer service skills.
Strong typing skills preferred.
Working knowledge of Microsoft Outlook, and ability to text message.
Knowledge of ACSC and LMS computer systems preferred.
Willing to spend his or her entire shift telemarketing casino players.
Ability to aggressively market consumers, successfully overcome objections, and close on reservations.
Ability to track sales calls and follow-up appropriately to book reservations.
Good cold-calling ability, the ability to open a conversation, effectively promoting the features and benefits of the Venetian and Palazzo vs.
the competition. This includes the ability to convey the terms of all offers and promotions, and effectively secure reservations.
Ability to effectively handle guest challenges when the need arises and the ability to handle challenging customers.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements :
Must be able to :
- Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
- Physically access all areas of the property and drive areas with or without a reasonable accommodation.
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
- Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
- Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
- Work in a fast-paced and busy environment.
- Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
Related Jobs
Representative - Casino Marketing
Position Overview :
The primary responsibility of the Casino Marketing Representative is to aggressively market casino players through outbound telemarketing in an effort to communicate current offers / promotions as well as the development of players.
All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities :
- Meet or achieve assigned outbound marketing and revenue goals.
- Heavily utilize GEMFIRE for prospecting of database development and meet minimum daily call goals.
- Effectively book reservations and follow up to confirm arrangements.
- Ensure appropriate room type and welcome amenities, arrange shows, meal, and transportation comps upon requests.
- Develop relationships between the property and our premium guests. Ensure that guests are introduced to casino hosts to further develop relationships and foster engagement with the property.
- Follow up with players thanking them for their visit and checking for satisfaction as well as offering to book next visit.
Additional Duties & Responsibilities :
- Aggressive telemarketing of cold and warm leads on an ongoing basis.
- Build relationships on behalf of Venetian and Palazzo and determine the appropriate channel for communication.
- Consistent and regular attendance is an essential function of this job
- Performs other related duties as assigned
Additional Duties & Responsibilities :
Company Standards of Conduct
All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Additional Duties & Responsibilities :
Minimum Qualifications :
21 years of age
Proof of authorization / eligibility to work in the United States
High school diploma.
Must be able to obtain and maintain any certification or license, as required by law or policy.
2 years of experience in aggressive outbound sales and / or telemarketing.
1 year of experience in casino marketing developing casino gaming guests preferred.
Ability to communicate clearly and effectively in English, both in spoken and written form.
Bi-lingual in Spanish, Mandarin, Cantonese, or other Asian dialect preferred.
Excellent customer service skills.
Strong typing skills preferred.
Working knowledge of Microsoft Outlook, and ability to text message.
Knowledge of ACSC and LMS computer systems preferred.
Willing to spend his or her entire shift telemarketing casino players.
Ability to aggressively market consumers, successfully overcome objections, and close on reservations.
Ability to track sales calls and follow-up appropriately to book reservations.
Good cold-calling ability, the ability to open a conversation, effectively promoting the features and benefits of the Venetian and Palazzo vs.
the competition. This includes the ability to convey the terms of all offers and promotions, and effectively secure reservations.
Ability to effectively handle guest challenges when the need arises and the ability to handle challenging customers.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements :
Must be able to :
- Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
- Physically access all areas of the property and drive areas with or without a reasonable accommodation.
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
- Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
- Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
- Work in a fast-paced and busy environment.
- Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
Clerk - Casino Accounting
Job Description
Casino Accounting is responsible for reviewing and auditing the daily revenues of the Casino at both Wynn Resorts properties.
Reports to the Casino Accounting Supervisor.
Job Responsibilities :
- Reviewing daily reports.
- Auditing the revenues of the Casino.
- Keys data and prepares batches for processing which involves sorting, alphabetizing, and running tapes to verify counts and totals.
- Reconciles revenue and expense reports to source documents; distributes and files financial documents and reports.
- Answers telephones, opens and logs mail, and assists in other clerical functions.
Qualifications
- A high school diploma or equivalent.
- A minimum of six months Casino Accounting experience.
- Proficiency with MS Office.
- Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
- Applicants must be 21 years of age or older.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
CASINO PORTER - EVS
Overview
It is the primary responsibility of the EVS Casino Porter to maintain the cleanliness of the property, both indoors and outdoors including working in high traffic areas, caring for the floors, carpets, walls, ceilings, facades, and cleaning in areas that include but are not limited to, walkways, casino, restrooms, restaurants, retail stores, office areas, and entrances to property.
This position is detail oriented with excellent communication skills. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Other duties as assigned.
Specific Job Functions :
- Responsible for practicing, supporting, and always promoting the Company and Departmental Service Standards.
- Cleans and Details any and all areas from the floor to as high as you can reach.
- Cleaning will require prolonged standing, bending, stooping, reaching.
- Will be required to lift up to 50 lbs. and be able to push or pull up to 150 lbs.
- Assists in maintaining adequate supplies in supply closets by replenishing supplies as necessary.
- Cleans and Polishes marble, brass, tile, vinyl flooring using varying techniques, chemicals and equipment.
- Cleans and Dusts Slot Machines.
- Properly uses and disposes of chemicals when conducting area cleaning.
- Maintains equipment and supplies in an orderly manner in accordance with instructions.
- Cleans and details restrooms including sweeping and mopping floors, cleaning urinals and toilets, wiping down walls and mirrors carpets with proper chemicals, and vacuuming.
- Vacuums carpets, carpet mats, dusts shelves and cabinets, wipes down walls, baseboards, and cleans windows and mirrors as necessary.
- Provides detail cleaning of the public areas, brass, carpet corners, slot chair bases, table game bases, gum removal and other detail work as assigned.
- Maintains equipment and supplies in an orderly manner as instructed by Supervisor.
- Removes trash from assigned areas.
- Reports maintenance needs to the Supervisor.
- Reports emergency repairs or situations to Supervisor and / or Security immediately.
- Reports any suspicious activity.
- Provides directions, answers questions and offers quality guest service to both our internal and external guests.
- Other duties as assigned.
Responsibilities / Qualifications
- At least six months experience in a related cleaning field required
- Previous experience with a large hotel preferred
- At least six months guest contact experience
- Knowledge of general cleaning supplies
- Communicate effectively in English both verbally and written forms
Steward/Kitchen/Janitor/Casino
Swing Shift Kitchen Steward
Starts at $12.00 / hr
Shifts Available
Sunday through Saturday available
4 : 00 PM - 12 : 00 AM
5 : 00 PM - 1 : 00 AM
The Burks Companies, Inc. (TBC) is looking to hire a full-time Steward . Are you an energetic, get-it-done person who is looking for full-time work ?
Do you want to work with a team that treats each other with dignity & respect and coaches each other? Do you want to work at a place where you have the tools supplies and chemicals that you need to do your job?
This Steward position which is a commercial cleaning job starts at $12.00 / hour , depending on experience . We have a very comprehensive industry training program.
We also offer medical, dental, vision, life insurance, direct deposit as well as holiday and vacation pay . We also have a very diverse group of employees and promote from within ! If this sounds like the right commercial cleaning opportunity for you, apply today!
SCHEDULE AVAILABLE :
Sunday through Saturday available
4 : 00PM - 12 : AM
5 : 00PM - 1 : 00AM
A DAY IN THE LIFE OF A FULL-TIME OR PART-TIME CLEANING / JANITORIAL / STEWARD
As a Kitchen Steward you are the frontline and are a key component to both TBC and the client. You will be responsible for numerous tasks supporting the cleanliness and efficiency of a professional kitchen, including washing dishes, cleaning prep stations, managing inventory, cleaning floors, and keeping the kitchen area clean.
A Health card is preferred for this position.
QUALIFICATIONS FOR A FULL-TIME OR PART-TIME PORTER
- 21 years old or older
- Ability to occasionally lift up to 50 Lbs and perform general janitorial tasks including bending, kneeling, reaching, and being on your feet for an entire shift
- Customer service skills
Previous commercial cleaning or hospitality experience would be a plus! Are you fast, efficient, self-motivated, and eager to do a good job?
Do you have a positive, can-do attitude? Are you the kind of person who prefers to be on your feet moving around? Are you honest and respectful of people's privacy and property?
If so, then you might just be perfect for this Cleaning / Janitorial / EVS Attendant position!
READY TO JOIN OUR AWESOME COMMERCIAL CLEANING TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Porter position, please fill out our initial 3-minute, mobile-friendly application .
We look forward to meeting you!
Location for this position and interviewing to be conducted at :
M Resort Spa & Casino 12300 Las Vegas Blvd. S.
Hiring now; apply online
Job Posted by ApplicantPro
Product Owner (Casino Compliance) - REMOTE
Description
Everi is searching for a Product Owner / Business Analyst for Everi's Anti-Money Laundering FinTech Product Management team! We are looking for an individual with user-story documentation and, hopefully, Agile methodology experience, preferably in Gaming and / or Compliance.
Everi was awarded "Top Workplace" for 2022 in the entire USA and in 2021 by Las Vegas Review-Journal & Austin American-Statesman - you'll see why!
What Will You Be Doing?
We're searching for someone who likes to write and is good at asking Why. You may have Casino industry experience and were an English major.
You might have AML experience and have, or have been working on your Pragmatic certification. Maybe you've been a QA Tester for the casino / gaming industry and are interested in breaking into Product Management.
This team is currently heavily in the development and planning stage and is creating user stories 70% of the time.
- Identify business and technical requirements for Everi's Anti-Money Laundering products and systems; review analyzes and evaluates business systems and user needs within the scope of expertise.
- Responsible for tracking and coordinating the priorities, activities, issues, and progress of assigned projects; provides management with progress updates as required.
- Will write detailed descriptions of user needs, program functions, and user interface specifications.
- Will capture business requirements and develop use case-based specifications.
- Will create test cases and perform user acceptance testing (UAT); ensure validation of business requirements and documented results.
Skills, Knowledge, & Expertise Needed for the Job :
Qualifications :
- Experience writing user stories. (A User Story is a tool in which requirements are captured in an easy-to-understand plain language, and is written from the perspective of an end user.)
- An understanding of an Agile development environment is a BIG plus.
- Understanding of Software Development Lifecycle (SDLC).
- Experience designing entity-relationship diagrams, data flow diagrams, software user interfaces, end-user reporting, and other software / data models preferred.
Travel :
10-15% Domestic and / or International to casinos to gather requirements.
Nice to Have :
- Gaming and / or AML Compliance experience.
- Balsamiq, Viso, and Azure DevOps experience.
Why Us?
- Everi’s benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
- Discretionary Time Off (DTO) - No more banking hours to take a day off and the perfect way to prevent burnout and improve productivity.
- Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022.
Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022.
This most recent award brings Everi’s total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!
Everi is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparency.
We are proud to be the gaming industry’s single-source provider of financial technology, loyalty solutions, games, and intelligence solutions.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training;
licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled.
At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances.
A reasonable estimate of the current range is $83,000-$98,000 annually .
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
For All External Staffing Agencies
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review.
Everi is not responsible for any fees related to unsolicited resumes.
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