Call Center Support Rep

Full-time

Job Description

Remote Call Center Agents

Puerto Rico, New York, & California are excluded

Must Be Ethernet hard-wired; CAN NOT BE WI-FI

Our CDK Contact Center , the premier leader in automotive marketing is looking for all levels ofCall Center Support Agents who are hungry to succeed! Consider a career opportunity with us if you're looking for...

  • A great culture with a team environment
  • Work from the comfort of your home
  • Excellent benefits with exceptional bonus opportunities!
  • A rapidly growing, successful company that is a leader in the Automotive Industry
  • A fun, diverse work environment

Appointment setting for automotive dealerships nationwide

  • Provide quality calls 100% of the time and always represent An automotive dealership in a positive and professional manner
  • Strong verbal and written communication skills
  • Must have a quiet place to work free from background noise
  • Prefers above-average efficiency in computer navigation skills : Experienced in navigating dual screen, multi-tab, multiple platform programs;

Able to guide a phone conversation with a prospect while simultaneously navigating those platforms; and, Able to take notes during the call on the relevant points for the dealership.

  • Ability to effectively communicate using proper English and grammar
  • Ability to effectively and professionally communicate in a one-on-one and team environment
  • Effective time management and multitasking ability
  • Self-discipline and patience

Salary Range $12-$14 / hr

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.

We Offer

  • Paid training
  • Hourly rate range : $ - $ plus the opportunity to earn extra in performance-based bonuses
  • $500 Retention Bonus (Full-time), paid after 90 days of satisfactory performance
  • Starting rate is dependent on previous experience (bilingual aplusbut not must)
  • Flexible schedulesavailable
  • Medical, dental, and vision benefits will be effective on the first day of employment. Other benefits include : Tuition reimbursement401K matchDependent Care Flexible Savings AccountsPaid vacationfull medical, dental, vision, and 401K benefits.
  • Fast-paced, fun, friendly environment!

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.

The total compensation package for this position may also include annual performance bonus, benefits and / or other applicable incentive compensation offer Medical, dental, and vision benefits in addition to :

Paid Time Off (PTO)

401K Matching Program

Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities.

We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Apply Now

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  • A great culture with a team environment
  • Work from the comfort of your home
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CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.

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