PART-TIME POSITIONS AVAILABLE

The Holiday Inn Madison at the American Center is looking for professional, high-energy bartenders with excellent customer service & communication skills.

We are currently looking for PART-TIME bartenders who are flexible with scheduling needs and weekend availability is a MUST.

This position requires a motivated, dependable, and detailed-oriented individual who can multi-task and demonstrate a customer-focused attitude.

Our team members know how to exceed guest expectations while maintaining an exceptional level of hospitality and professionalism.

You are responsible for ensuring our guests can have a fantastic time at the bar, while still receiving top-of-the-line service.

Responsibilities :

• Prepare bar area by getting out alcoholic beverages and placing them in a neat and orderly manner
• Take beverage orders from guests and servers
• Prepare and serve alcoholic and non-alcoholic drinks to the guests
• Put drink orders into the payment system accurately and immediately after the order is received
• Accept guest payment and process credit card charges
• Keep glasses, bar tops, sinks, utensils, and bar area clean and orderly at all times
• Present drink and food menus to the guests, also to make any recommendations
• Report all equipment problems and bar maintenance issues to the manager
• When the shift is over, put away all alcoholic beverages into storage and make sure they are locked up

Qualifications :

• Bartender License
• Commitment to excellence
• Dependable and enthusiastic work ethic
• Attention to detail
• Friendly and outgoing personality
• Positive attitude & willingness to learn

Cascade Management is an equal opportunity employer and does not discriminate against any employee for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, military status, or any other non-merit factor.

WHY FRIDAYS...

• FLEXIABLE SCHEDULES
• COMPETITIVE PAY
• HEALTH INSURANCE
• FUN & FRIENDLY PEOPLE
• APPLY TODAY TO BE PART OF A 58 YEAR COMPANY IS THE us AND WE ARE IN 55 COUNTRIES AROUND THE WORLD!

Bartender

ROLE PURPOSE

Mixes and serves alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company’s policies;

merchandises drinks; and is attentive to Guests, making them feel welcome, at all times.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Maintains a warm, welcoming , Corner Bar atmosphere.
• ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
• Properly and promptly prepare, garnish, and serve drinks to Guests.
• Engages with Guests by making drinks in front of the Guest using working flair.
• Knows the menu and how to read each Guest to make appropriate beverage and food recommendations.
• Upsells Guests on food or drink items when appropriate.
• Keeps a clean, organized bar area.
• Accurately rings up all orders in the POS system while maintaining ability to socialize with Guests.
• Following all relevant brand standards for service.
• Builds Guests count by promoting specials and building a regular clientele.
• Strictly adheres to responsible alcohol service standards and is able to successfully slow down a Guest or cutoff an intoxicated Guest when necessary.

KEY DECISIONS

Influences :

• Following standards for Responsible Alcohol Service
• Guest Experience

MEASURES OF SUCCESS

• Consistently fulfill the Key Responsibilities and Accountabilities above
• Guest satisfaction scores
• Successfully complete revalidation as outlined in the annual World Bartender Championship CompetitionManual
• Keeping a clean and presentable Bar area
• 100% Recipe adherence
• 100% Cash handling adherence per company policy

QUALIFICATION REQUIREMENTS

• Must be dressed neatly and well groomed in company approved dress code at all times
• Must be able to mix drinks quickly and accurately in a fast-paced, high volume environment
• Must follow standards of Responsible Service of Alcohol
• Must meet local jurisdiction requirements, including but not limited to obtaining required certifications
• Must be able to operate P.O.S. system , make change correctly and make credit card transactions
• Must be able to calmly respond to angry Guests and notify a Manager
• Must be able to pass initial and annual validation
• Must be able to respond clearly to Guests’ requests
• Must be able to hear well amongst loud background noise
• Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs
• Must be able to stand during entireshift
• Must be able to reach, bend, stoop, shake, stir and wipe
• Must be able to hear well amongst loud background noise
• Must be able to frequently immerse hands in hot water (every 5 minutes)

COMPETENCIES

EXPERT INSTIGATORS Creates a seamless Guest experience for by being the face of the bar, welcoming the Guests, and enthusiastically meeting their needs.

• Creates a strong first impression promptly greeting Guests, even if they are not coming to the bar area.
• Remembers the names and favorite drinks of regular Guests.
• Makes a difference in the Guest experience by personalizing service to exceed Guest expectations.
• Goes above and beyond to establish a personal connection with Guests to make them feel warm, welcomeand appreciated.
• Makes the bar an attractive and exciting place to visit.
• Establishes a strong rapport with all Guests to create Friday’s fans and repeat business.
• Able to read Guests needs and feelings and tailors their approach to match their mood.

COMMUNICATION Creates an environment of ongoing, open, back-and-forth diaologue with coworkers and Guests.

• Interacts in an open, sincere manner to build rapport with Guests and Team Members.
• Uses tact in their interactions with Guests and keeps conversation positive and productive.
• Listens attentively and actively and responds appropriately.
• Asks open-ended thoughtful questions to create two-way conversations.
• Makes communication with the team an ongoing process through formal and informal meetings before, during,and after the shift.

FLAIR & SALESMANSHIP Sells the TGI Fridays experience by creating an entertaining show in the bar.

• Demonstrates a unique, irreverent style that is personal and memorable.
• Confidently makes and serves enticing drinks Guests want.
• Possesses a contagious energy that translates to Guests and Team Members.
• Knows TGI Fridays drinks and menu items and speaks knowledgeably to make personal recommendations.
• Grows the business and expertly upsells menu items where appropriate.
• Proactively looks for ways to improve the Guest experience and takes initiative to make changes as needed.

PERSONAL OWNERSHIP & ACCOUNTABILITY Takes ownership for the bar area, demonstrates a strong sense of personal accountability.

• Knows and abides by all applicable laws and regulations around serving alcohol.
• Consistently executes on standards of responsible service of alcohol.
• Effectively sets up the bar before their shift in order to have everything they need on hand.
• Keeps the bar area clean, presentable, and engaging to the Guests.
• Demonstrates global awareness by knowing what is happening throughout the bar at all times.
• Admits mistakes and takes prompt action to correct them.
• Demonstrates knowledge of fundamental liquors, drink recipes, and the craft of mixology.
• Delivers consistent quality of service and energy and encourages fellow staff to do the same.

FLEXIBILITY & STRESS TOLERANCE Knows that anything can and will happen and is willing to mix things up anyway.

• Addresses daily challenges and obstacles with confidence and a positive attitude.
• Confidently handles many tasks and demands at once without becoming visibly overwhelmed or flustered.
• Promptly anticipates and reacts to potential Guest needs and problems.
• Dives into peak service situations with energy and ease.
• Maintains an even-tempered demeanor and stays in control of situations at all times.
• Proactively handles escalating situations in a calm, mature, and tactful manner.

TEAMWORK & COLLABORATION Fuels an environment where everyone pitches in and gets along.

• Recognizes the importance of working together to accomplish goals.
• Eagerly accommodates Guest overflow from the dining area.
• Actively promotes cooperation, respect, and acceptance of all Team Members.
• Establishes positive and supportive working relationships with team to maintain a productive environment.
• Works seamlessly with the bar and BOH staff to stay on top of Guest needs.
• Serves as a role model and mentor for Team Members.

Summary of Responsibilities :

We are looking world class, experienced bartenders that have a strong sense of hospitality, can adhere to recipes as well as multitask between making drinks for guests at the bar, serving food and taking care of drinks for servers’ guests - all with a positive attitude and smile.

Benefits :

• Team Member Meal Benefit Program - STEEP Discounts on Food & Beverage at ALL of our restaurant group's locations
• 401K WITH Company Match
• EVERYONE is eligible for Medical, Dental, & Vision Insurance within first 30 days of Employment.
• FREE $25,000 Life Insurance Policy
• FREE Lifetime enrollment in our Industry-leading Employee Assistance Program
• FREE Lifetime enrollment in our "Perkspot" (Think of it like Groupon, but better)
• An INCREDIBLE work culture that focus on Team Member enrichment
• A schedule that works for you, we are SUPER flexible and understand people have lives outside of work.

You'll Crush at Your Job if You Are Great At :

• Verbal and Non-Verbal Communication.
• Relationship Management.
• Organization.
• Being an Awesome Teammate.
• Proficient Math & Financial Management Skills.

Essential Functions :

• Mix traditional and creative cocktails.
• Verify the identification and age requirements of our guests.
• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations that you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages, and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from the kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable).
• Be ready and willing to assist fellow bartenders as situations arise.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Position Type & Expected Hours Worked :

• Bartenders must be available to work a minimum of two shifts per week.
• The Bartender position is a non-exempt, part-time position.

Education & Experience :

• One year of experience in a restaurant role is preferred.
• Position requires Bartenders License from local city ordinance.
• GED or equivalent preferred.
• Must be 18 years of age or older.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

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Chef Noe mixes traditional Mexican cooking with unique flavors and techniques for a menu that’s deliciously different and full of fresh ingredients.

The BelAir vibe is at once laid-back and full of energy the perfect spot to gather. Inspired by authenticity, defined by innovation, BelAir brings warmth and sincerity to a dining experience like no other.

A bartender prepares and serves alcoholic or non-alcoholic beverages to customers or guests. Positions available in The Post Restaurant & Bar as well as Park Hotel catered events staff.

• Greet guests, take orders or make recommendations, and prepare and serve beverages.
• Stock the bar with drinks, garnishes, and glassware, and ensure a clean and safe working environment.
• Ensure compliance with federal and state liquor laws, and applicable company policies.
• Incumbents in this position are eligible for gratuities.

Bartender

Essential Duties and Responsibilities

• Previous experience bartending in casual or fine-dining settings is prefered but willing to train the right person.
• Palette has a seasonal cocktail, beer, and wine menu that rotates quarterly. The cocktails are developed by our team with the color and flavor matching the season.

Previous knowledge of classic and modern classic cocktails as well as techniques is prefered.

• The focus is to ensure correct order taking and prompt service to multiple customers at a time while allowing guests the freedom to tailor their orders to their needs.
• Time management skills allow you to take great care of your direct customers while also supplying beverages for our servers.
• A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences.
• Excellent customer service skills with the desire to work in a team environment.
• The ability to physically perform the duties required of our Bartenders including carrying food trays, delivering drinks, carrying drinking glasses, plate ware and flatware through kitchen areas, occasionally moving tables and chairs.
• Pay rate is range based on tips earned*