With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies.

Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe.

Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues.

HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and / or manages hotel / casino properties worldwide.

Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida.

In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards.

For more information on Hard Rock International visit www.hardrock.com.

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned / licensed or managed Rock Shops®, Live Performance Venues and Cafes.

HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform.

Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe.

In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.

D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year.

Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry.

In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc.

and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.

com or shop.hardrock.com.

Responsibilities

The Bartender is the stepping stone the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar.

As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

• Making drinks to spec recipe.
• Demonstrating responsible alcohol service.
• Serving food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checking I.D.s for guests who appear to be under 30 years old.
• Maintaining proper cash drawer balances.
• Directing guests to areas / restrooms.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized bar area.
• Maintaining proper product pars through bar pulls & inventories.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Maintaining a proper 3-compartment sink properly sanitizing equipment, utensils, and glassware.
• Performing opening, closing & side duties setting up / breaking down the bar, cleaning glass / countertops, sweeping the floor, etc.
• Answering questions - accurately and politley.
• Creating memorable experiences.
• Entertaining guests to create Raving fans".
• This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, CERTIFICATION

• High School diploma or GED equivalent.
• 2 plus years of high volume bartending experience is required.
• In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.

e., California law requires this).

SKILLS

• Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests.

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud / noisy environment.
• Ability to travel via auto or airplane for long periods of time.

ADDITIONAL REQUIREMENTS

• In some U.S. states, a legal minimum age is required to serve food & alcohol check with the person interviewing you to ensure you meet these requirements.
• Follows all food safety & sanitation procedures.
• Practicing all general safety standards.
• Performing duties which require bending & reaching.
• Maintaining a well-groomed appearance ( having a plan ).
• Following all uniform guidelines.
• Practicing all safety & sanitation standards.
• Recycling products, where possible.
• Maintaining HRC’s 5 core Values and Mission Statement.

Native Americans receive preference in accordance with Tribal law.

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.

g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Working at Hard Rock Cafe

• Health insurance

Work and Perks

Personalities wanted : Unique ones.

At Miller’s Ale House, you’re not just serving guests amazing food and drinks; you’re making our atmosphere truly unique.

Our full-service bar features specialty cocktails, like our Watermelon Margarita; a nice wine selection; and over 75 varieties of local craft, seasonal and domestic beers.

So what does it take to work with us?

We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right and you’ve got our interest.

What we offer :

• 40% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health Benefits

Requirements and Qualifications

• Arrives to work on time as scheduled in full uniform
• Greets Guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smile
• Provides highest level of service by adhering to all Miller’s Ale House service standards
• Follows the steps of service as defined in the training materials
• Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
• Works directly with other Team Members to ensure all the Guest’s needs are fulfilled in a timely manner
• Ensures bar and menu knowledge to address Guests questions, including food allergy issues
• Ensures proper food handling and sanitation of work areas
• Interacts with Guests to create Ale House Raving Fans
• Maintains a neat and organized bar work areas; to include bar tops and area around the outer bar
• Notifies Management immediately of any potential Guest, Team Member, or operational issue; to include long ticket times

SAFETY & SANITATION

• Washes hands every 30 minutes throughout the shift
• Ensures all food and alcohol is served responsibly and in accordance of company standards and state service requirements
• Maintains clean and sanitized work areas
• Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

TEAMWORK, SKILLS AND EDUCATION

• Supports other Front of House functions as needed, insuring that everything within the 4 walls of the restaurant is every Team Member’s responsibility
• Positively communicates with other Team Members and Management to keep one another informed
• Possesses communication skills and the ability to work alone as well as with a team
• Ability to multitask and work in a fast-paced environment
• Ability to work with numbers and handle cash
• Possesses basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
• Must be a minimum of 18 years of age unless otherwise dictated by state law
• Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked

PHYSICAL DEMANDS

The Bartender is expected to be able to perform the job functions with reasonable accommodation. Physical demands include :

• Remain standing for extended periods of time
• Bending, reaching, squatting, lifting, and carrying up to 25 lbs., for short distances
• Ability to work with varying noise levels
• Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.

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Job Summary

The Gig

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality.

We are on the hunt for a super talented someone’ who knows how to fill all the raised glasses with smiles. If you know how to get dirty with a Martini, but also sell a Ketogenic vodka drink with a big wink, keep reading.

What's expected and what you'll be up to

• Provide an epic experience for our guests at all times
• Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
• Maintain complete knowledge of designated glassware and garnishes for each drink
• Maintain complete knowledge of table / seat / station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet
• Competently open and serve wine / champagne bottles
• Fully knowledgeable in standard cocktail recipes, wine lists, spirits, other alcoholic beverages, garnishes and presentations
• Interact with Sailors and provide beverage information, promoting drinks and / or upselling premium brands. They will also suggest alternative cocktails that aren’t visible on the menu
• Ensure that all bar products, equipment and cleaning materials are used in a cost effective manner
• Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary
• Carries out clear down routines after service and ensures the appearance and condition of all items including glasses and bottles meet Virgin Voyages standards
• Be familiar with all cruise services / features and activations to respond to Sailor inquiries accurately
• Notifies Bar Supervisor of any complaints raised and seeks to resolve
• Mentors junior members of the Bar team and provides training where required
• Ensures that their bar area is properly stocked, set up and ready to open as scheduled
• Responsible for any shortcomings related to inventory, equipment or cash handling
• Ensures compliance with the Company alcohol policy and notifies Bar Supervisor when
• Sailors / Crew are in danger of breaching
• Assists with inventory stock checks and requisitions relating to bar equipment, items and consumables
• Ensures Public Health standards of work stations are met

As a Bartender, you will be responsible for verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory, and cleaning bar supplies.

You will also be responsible for handling food orders directly from customers or the wait staff, informing customers of any specials, ensuring food and beverage compliance, restocking bar inventory, deciding on menu items, and managing the overall bar operations.

Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers’ needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Check customers’ identification and confirm it meets the legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulations

Job Details

Job Location RP La Villa Tapas Bar - Fort Lauderdale, FLPosition Type Full-Time / Part-TimeJob Category Restaurant - Food Service

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Restock and replenish bar inventory and supplies
• Keep glasses, bar equipment, and working areas clean
• Transmits orders to bar and kitchen by recording patrons choices and identifying patrons special dietary needs and special requests.
• Keeps kitchen staff informed by noting the timing of meal progression.
• Other duties may be assigned by the department head.

North Beach Village Resorts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Ability to communicate with the public, hotel staff, and management in a professional manner.
• Knowledge of surrounding areas and local events.
• Ability to understand and adhere to proper credit, and cash handling policies and procedures.
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Knowledge of proper telephone etiquette.
• Proven restaurant serving or waitering experience
• Hands-on experience in cashier duties
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• High school diploma is a plus but not required
• Ability to work a flexible schedule, including weekends and holidays.