Job Description

The Bartender is responsible for making and serving drinks to guests, taking and processing bar guest food orders, completing service bar tickets, and keeping the bar area fully stocked, clean, and organized.

It is crucial that the Bartender follow all established guidelines and procedures with regard to beverage and safety controls as prescribed by company standards.

The ideal candidate will be genuinely happy to provide outstanding hospitality and service to all of our guests in a fun, upbeat, and professional manner, while also participating in team service with the rest of the Front of House Team.

The Bartender also rings guest checks, collects cash, and processes credit charges in the exact manner as outlined by company policy.

Benefits

• Unlimited earning potential as a tipped employee
• Access to medical insurance
• Schedule flexibility
• Meal discounts
• Advancement opportunities
• Supportive team environment

Responsible for supervising scheduled shifts and ensuring Guests receive a Fridays Style dining experience characterized by a fun atmosphere and great tasting food and drinks, prepared and served safely.

Key Responsibilities :

• Maintains a warm, welcoming , Corner Bar atmosphere.
• ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
• Properly and promptly prepare, garnish, and serve drinks to Guests.
• Engages with Guests by making drinks in front of the Guest using working flair.
• Knows the menu and how to read each Guest to make appropriate beverage and food recommendations.
• Upsells Guests on food or drink items when appropriate.
• Keeps a clean, organized bar area.
• Accurately rings up all orders in the POS system while maintaining ability to socialize with Guests.
• Following all relevant brand standards for service.
• Builds Guests count by promoting specials and building a regular clientele.
• Strictly adheres to responsible alcohol service standards and is able to successfully slow down a Guest or cutoff an intoxicated Guest when necessary.

Influences :

• Following standards for Responsible Alcohol Service
• Guest Experience

MEASURES OF SUCCESS

• Consistently fulfill the Key Responsibilities and Accountabilities above
• Guest satisfaction scores
• Keeping a clean and presentable Bar area
• 100% Recipe adherence
• 100% Cash handling adherence per company policy

QUALIFICATION REQUIREMENTS

• Must be dressed neatly and well groomed in company approved dress code at all times
• Must be able to mix drinks quickly and accurately in a fast-paced, high volume environment
• Must follow standards of Responsible Service of Alcohol
• Must meet local jurisdiction requirements, including but not limited to obtaining required certifications
• Must be able to operate P.O.S. system , make change correctly and make credit card transactions
• Must be able to calmly respond to angry Guests and notify a Manager
• Must be able to pass initial and annual validation
• Must be able to respond clearly to Guests’ requests
• Must be able to hear well amongst loud background noise
• Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs
• Must be able to stand during entire shift
• Must be able to reach, bend, stoop, shake, stir and wipe

FOR A LIMITED TIME, WE ARE OFFERING A $250 SIGN-ON BONUS AFTER 60 DAYS OF EMPLOYMENT!

Medieval Times is looking for enthusiastic BARTENDERS to join our energetic team in providing outstanding customer service by, selling, preparing, and delivering both alcoholic and non-alcoholic beverages for consumption on premises.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES :

• Engages with guests and takes drink orders
• Has fun while delivering a great guest experience!
• Answers questions regarding beverages, glassware, and pricing
• Fulfills drink orders in a neat, timely and pleasant manner
• Takes money, makes change and balances cash till
• Utilizes POS terminal to record sales transactions
• Delivers beverages to guests in the arena
• Cleans bar equipment and fixtures to maintain the required standard of cleanliness and ensure compliance with regulations
• Performs additional duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES :

• Positivity, enthusiasm and big smiles!
• Ability to process information through POS computer system
• Ability to count money and make change
• Ability to proactively engage guests in making a sale
• Ability to effectively communicate with Team Members and Guests
• Ability to read, count, and write to accurately complete all documentation
• Physical ability to stand, walk, and walk up and down stairs during assigned shifts.
• Physical ability to lift up to 40 lbs.
• Ability to work varied hours / days, including nights, weekends and holidays, as needed

EDUCATION AND WORK EXPERIENCE :

• High School diploma or equivalent
• Training on site, no experience necessary, just an outgoing personality with a passion for guest service.

PERKS FOR WORKING AT MEDIEVAL TIMES!

• Gym Reimbursement
• 401(k) with company match
• Complimentary show tickets
• Fun environment and great company culture
• Opportunities for cross-training and advancement

EOE, drug-free environment.

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match or Pension
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program refer a friend and earn a bonus
• Benefits may vary by position so ask your recruiter for details.

Summary

• The Bartender is responsible for greeting customers, taking drink / food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions;
• communicating ticket times and potential problems to the manager on duty and the servers as necessary; providing the highest quality of service to customers and associates at all times;

performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions

• Greets customers and takes food order; provides information about products and looks for opportunity to up-sell products
• Collects payments and operates cash registers for drinks and / or food served following company established cash handling policies and procedures for all transactions;

secures all monies at the end of each shift

• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests
• Follows all HMSHost customer service, adult beverage and cash handling policies and procedures
• Ensures a clean, sanitized and well stocked bar
• Adheres to all company safety and sanitation policies and procedures

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 1 year of closely related bartending experience, work experience in high volume or fast casual dining restaurant environment preferred
• Requires knowledge of beer, wine, and spirits as well as their preparation and presentation keeping updated on new and revised beverage recipes
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Requires the ability to lift and / or move up to 40 pounds
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Cash handling and customer service experience preferred
• Frequently immerses hands in water and water diluted with chemical solutions

Equal Opportunity Employer (EOE)Minority / Female / Disabled / Veteran (M / F / D / V)Drug Free Workplace (DFW)

Benefits

Competitive compensationFlexible spending account for health expenses401(k) retirement savings planPaid VacationEmployee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insuranceCredit Union MembershipHMSHost benefits vary by location and some associates may not be eligible for certain benefits.

Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and / or terminate a benefit plan at any time.

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match or Pension
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program refer a friend and earn a bonus
• Benefits may vary by position so ask your recruiter for details.

Summary

• The Bartender is responsible for greeting customers, taking drink / food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions;
• communicating ticket times and potential problems to the manager on duty and the servers as necessary; providing the highest quality of service to customers and associates at all times;

performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions

• Greets customers and takes food order; provides information about products and looks for opportunity to up-sell products
• Collects payments and operates cash registers for drinks and / or food served following company established cash handling policies and procedures for all transactions;

secures all monies at the end of each shift

• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests
• Follows all HMSHost customer service, adult beverage and cash handling policies and procedures
• Ensures a clean, sanitized and well stocked bar
• Adheres to all company safety and sanitation policies and procedures

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 1 year of closely related bartending experience, work experience in high volume or fast casual dining restaurant environment preferred
• Requires knowledge of beer, wine, and spirits as well as their preparation and presentation keeping updated on new and revised beverage recipes
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Requires the ability to lift and / or move up to 40 pounds
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Cash handling and customer service experience preferred
• Frequently immerses hands in water and water diluted with chemical solutions

Equal Opportunity Employer (EOE)Minority / Female / Disabled / Veteran (M / F / D / V)Drug Free Workplace (DFW)

Benefits

Competitive compensationFlexible spending account for health expenses401(k) retirement savings planPaid VacationEmployee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insuranceCredit Union MembershipHMSHost benefits vary by location and some associates may not be eligible for certain benefits.

Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and / or terminate a benefit plan at any time.