Hey there, we’re Foxtrot. Foxtrot is the digitally native evolution of the corner store a one-stop shop for those seeking thoughtful curation that’s a reflection of themselves and their city offering a curated collection of daily essentials in-store and delivered in under an hour via our app and website.

Our spaces offer all the most-loved aspects of neighborhood cafes beautifully designed interiors that wrap you in the welcoming aroma of freshly brewed coffee, comfortable lounge areas to work and relax, and chef-prepared meals to snack on throughout the day while bringing together mindful people, brands and goods to create a community of discovery and joy.

Since launching our native app in 2013, we now operate a robust e-commerce business and have opened 20+ retail stores in Chicago, DC, Dallas, and Austin, and are rapidly scaling to take this first-of-its-kind omnichannel brand nationwide.

About the Role Foxtrot is looking for coffee-loving, friendly, professional and motivated individuals interested in Barista opportunities at our soon-to-open DC locations.

You will offer guests an elevated coffee experience via extensive training, product and beverage knowledge, and superior customer service.

You are knowledgeable about the products we offer, excited to answer guest questions, and can speak knowingly about the Foxtrot brand.

This is a high touch position; a desire to interact with our guests and bring positive energy is a must.

Responsibilities

• Act as an ambassador for the Foxtrot brand to all customers.
• Maintain excellence in cafe presentation and cleanliness.
• Greet all guests entering the store.
• Prepare and serve coffee and tea beverages that adhere to the company standards and training protocols.
• Complete required training course and earn the Foxtrot Cafe Barista Certification.
• Maintain coffee knowledge on current offerings and be able to articulate that to our guests.
• Educate guests and staff on all coffee and teas carried.
• Garner excitement and solicit answers to guest questions, products, Foxtrot stores, delivery.
• Ensure overall customer satisfaction for primarily in-store guests.
• Operate cash registers to scan merchandise and process sales transactions.
• Other duties across store operations, as assigned.

About You

• Able to work independently.
• Outgoing and personable you enjoy interacting with guests.
• Able to lift up to 40 pounds of boxes up and down stairs.
• Strong communicator.
• Passion for high-quality goods, especially in food and beverage.
• Punctual and reliable.
• Have previous specialty coffee or barista experience.
• Has some weekend availability.

And we couldn't round this out without mentioning some of the perks of working here, right? Flexible SchedulingMedical, Dental & Vision.

Health Savings Account (HSA) and Flexible Spending Accounts (FSA).401(k) Plan with an Annual Company Match.Paid Sick Leave.

20% Employee Discount on All Foxtrot Purchases.40% discount on all cafe & prepared foods. Two (2) cafe drinks at no cost (even the fancy ones) per shift.

Employee Assistance Programs. Holiday Premium Pay.Merit Increases & Incentive Pay Programs.Growth & Advancement Opportunities.

Foxtrot Swag, Fun Product Sampling, Giveaways and more!Referral bonus program

program & eligibility rules do apply Foxtrot is an Equal Opportunity Employer and participates in E-Verify Foxtrot provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Foxtrot participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, .

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program refer a friend and earn a bonus
• Benefits may vary by position so ask your recruiter for details.

Join our dynamic team

We are hiring Baristas to join our team and provide world class service to guests from all over the world. As a part of the HMSHost family, you will have the chance to be a part of this exciting opportunity.

The Barista creates a great experience for our customers by providing quality beverages and products, quick service and providing a fun and memorable experience for our guests.

What you will do

• Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
• Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
• Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
• Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
• Keep the store clean, stocked, organized and decorate customer display areas
• Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

What skills you will need

• You have strong social skills and love to meet new people
• You have the ability to stay calm and enjoy working in a fast and exciting environment
• You love to learn new things and are able to pick up new skills quickly
• You have the ability to understand and follow verbal & written instructions, policies & rules, and to request assistance when needed
• You are able to perform basic math skills to accurately count money and make change
• You are able to work well with others to help create a strong and cooperative team

Equal Opportunity Employer (EOE)Minority / Female / Disabled / Veteran (M / F / D / V)Drug Free Workplace (DFW)

Benefits

Competitive compensationFlexible spending account for health expenses401(k) retirement savings planPaid VacationEmployee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insuranceCredit Union MembershipHMSHost benefits vary by location and some associates may not be eligible for certain benefits.

Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and / or terminate a benefit plan at any time.

Our Promise

Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships.

Our flexible work opportunities encourage a healthy life balance for all of our valued team members.

Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients.

We nourish our communities with wholesome meals and through our genuine and personal connections.

Recognition - Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization.

We support professional growth through training, development and access to highly visible leadership.

Position Summary

Provides excellent customer service by preparing and serving menu items. Creates the "WOW" experience for guests of Quest.

Essential Duties and Responsibilities

• Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.
• Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.
• Report to scheduled shifts on time and in complete uniform.
• Provide efficient, friendly and prompt service to the students and staff.
• Inform manager of need for change in a timely manner.
• Prepare and serve a variety of coffee drinks and food items.
• Adhere to Company recipes and measurements.
• Present, explain and answer questions about coffee drink menu.
• Process transactions through the Point of Sale system and count back change to customers.
• Maintain supplies and inventory.
• Maintain high level of standards for all product preparation.
• Assist in overall sanitation and organization of line and surrounding areas.
• Maintain open, positive and effective communication with others.
• Perform closing responsibilities, storing and cleaning of all line items and restocking all areas assigned.
• Assist others in closing procedures if time permits.
• Maintain and develop relationships with clients, guests and staff during events by using their names whenever possible and anticipating their needs.
• Follow all Quest policies and food safety guidelines.
• Perform other duties as assigned.

Job Requirements / Specifications

Education and Experience : The requirements listed below are representative of the knowledge, skill, and / or ability required.

Required :

• High School Diploma / GED or equivalent work experience
• Minimum of 1 year experience in a cash handling position
• Ability to perform simple arithmetic as well as to understand measurements and conversions
• Responsible for meeting and maintaining state and local certification requirements (Food Handler certification)

Monday to Friday

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As a barista, you will be responsible for making and serving beverages such as coffee, tea, and specialty beverages. You will be responsible for taking customer orders and payments, cleaning and sanitizing your work areas, seating areas, and equipment / tools.

Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.

g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries, and muffins Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items

As a barista, you will be responsible for making and serving beverages such as coffee, tea, and specialty beverages. You will be responsible for taking customer orders and payments, cleaning and sanitizing your work areas, seating areas, and equipment / tools.

Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.

g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries, and muffins Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items