Job Details

Description

The Barista brings La Colombe to life by creating a world-class coffee experience. Genuinely enjoys making people happy with coffee and thrives working in a fast-paced environment.

Seek opportunities to learn more about our coffee, company, and the La Colombe mission. Takes pride in being part of our team and embodies all of our One Dove principles- Kindness, Respect, Deliciousness, Efficiency, and Cleanliness.

PEOPLE : Treat others with KINDNESS & RESPECT.

Warmly welcome customers.

Build relationships with repeat customers.

Take the time to determine customers' coffee needs and interests and offer La Colombe products.

Respect differences of others even when their values and ideas contrast with our own.

Find opportunities to lead with kindness.

Seek to understand others.

Work cooperatively with others on the team and with leadership.

Communicate positively and professionally.

When respect or safety is at stake, reach out to leadership or the people team to seek resolution.

PRODUCT : Deliver DELICIOUSNESS with EFFICIENCY.

Display a graceful sense of urgency in completing tasks.

Consistently meet La Colombe product recipes and quality standards.

Serve quality beverages in a timely and engaging manner.

Record and accurately process purchases using the POS system, collect and process payments, apply discounts according to La Colombe standards.

Work with cafe leadership and technical department to help administer quality control.

Complete required training in a timely manner.

Coach fellow baristas on our quality and expectations

PLACE : Demonstrate cafe pride by making CLEANLINESS and safety a priority.

Work cleanly and safely. Handle hot beverages with care.

Follow all COVID-19 protocols and meet cleanliness standards.

Clean coffee grinder, brewer, and espresso machines.

Organize products on our shelves and restock as necessary

Actively identify any additional safety hazards and escalate to Cafe Leadership.

Complete opening and closing tasks and checklists.

Participate in weekly, monthly and quarterly deep cleans of the cafe.

Proactively maintain and improve the appearance of the Cafe and coffee bar. Sanitize and clean the cafe area as needed throughout the shift.

Qualifications

People skills : Dealing with the public and team proactively, professionally, and positively.

Able to lift 40 lbs or more

Able to stand for long periods of time

Frequently required to use hands

Basic understanding of computer POS Systems

Ownership : Takes initiative, personally drives & takes pride in La Colombe. CARES

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program refer a friend and earn a bonus
• Benefits may vary by position so ask your recruiter for details.

Join our dynamic team

We are hiring Baristas to join our team and provide world class service to guests from all over the world. As a part of the HMSHost family, you will have the chance to be a part of this exciting opportunity.

The Barista creates a great experience for our customers by providing quality beverages and products, quick service and providing a fun and memorable experience for our guests.

What you will do

• Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
• Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
• Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
• Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
• Keep the store clean, stocked, organized and decorate customer display areas
• Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

What skills you will need

• You have strong social skills and love to meet new people
• You have the ability to stay calm and enjoy working in a fast and exciting environment
• You love to learn new things and are able to pick up new skills quickly
• You have the ability to understand and follow verbal & written instructions, policies & rules, and to request assistance when needed
• You are able to perform basic math skills to accurately count money and make change
• You are able to work well with others to help create a strong and cooperative team

Equal Opportunity Employer (EOE)Minority / Female / Disabled / Veteran (M / F / D / V)Drug Free Workplace (DFW)

Benefits

Competitive compensationFlexible spending account for health expenses401(k) retirement savings planPaid VacationEmployee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insuranceCredit Union MembershipHMSHost benefits vary by location and some associates may not be eligible for certain benefits.

Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and / or terminate a benefit plan at any time.

Our Promise

Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships.

Our flexible work opportunities encourage a healthy life balance for all of our valued team members.

Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients.

We nourish our communities with wholesome meals and through our genuine and personal connections.

Recognition - Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization.

We support professional growth through training, development and access to highly visible leadership.

Position Summary

Provides excellent customer service by preparing and serving menu items. Creates the "WOW" experience for guests of Quest.

Essential Duties and Responsibilities

• Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.
• Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.
• Report to scheduled shifts on time and in complete uniform.
• Provide efficient, friendly and prompt service to the students and staff.
• Inform manager of need for change in a timely manner.
• Prepare and serve a variety of coffee drinks and food items.
• Adhere to Company recipes and measurements.
• Present, explain and answer questions about coffee drink menu.
• Process transactions through the Point of Sale system and count back change to customers.
• Maintain supplies and inventory.
• Maintain high level of standards for all product preparation.
• Assist in overall sanitation and organization of line and surrounding areas.
• Maintain open, positive and effective communication with others.
• Perform closing responsibilities, storing and cleaning of all line items and restocking all areas assigned.
• Assist others in closing procedures if time permits.
• Maintain and develop relationships with clients, guests and staff during events by using their names whenever possible and anticipating their needs.
• Follow all Quest policies and food safety guidelines.
• Perform other duties as assigned.

Job Requirements / Specifications

Education and Experience : The requirements listed below are representative of the knowledge, skill, and / or ability required.

Required :

• High School Diploma / GED or equivalent work experience
• Minimum of 1 year experience in a cash handling position
• Ability to perform simple arithmetic as well as to understand measurements and conversions
• Responsible for meeting and maintaining state and local certification requirements (Food Handler certification)

Monday to Friday

PI223420021

As a barista, you will be responsible for making and serving beverages such as coffee, tea, and specialty beverages. You will be responsible for taking customer orders and payments, cleaning and sanitizing your work areas, seating areas, and equipment / tools.

Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.

g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries, and muffins Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items

As a barista, you will be responsible for making and serving beverages such as coffee, tea, and specialty beverages. You will be responsible for taking customer orders and payments, cleaning and sanitizing your work areas, seating areas, and equipment / tools.

Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.

g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries, and muffins Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items