Job Details

Description

The Barista brings La Colombe to life by creating a world-class coffee experience. Genuinely enjoys making people happy with coffee and thrives working in a fast-paced environment.

Seek opportunities to learn more about our coffee, company, and the La Colombe mission. Takes pride in being part of our team and embodies all of our One Dove principles- Kindness, Respect, Deliciousness, Efficiency, and Cleanliness.

PEOPLE : Treat others with KINDNESS & RESPECT.

Warmly welcome customers.

Build relationships with repeat customers.

Take the time to determine customers' coffee needs and interests and offer La Colombe products.

Respect differences of others even when their values and ideas contrast with our own.

Find opportunities to lead with kindness.

Seek to understand others.

Work cooperatively with others on the team and with leadership.

Communicate positively and professionally.

When respect or safety is at stake, reach out to leadership or the people team to seek resolution.

PRODUCT : Deliver DELICIOUSNESS with EFFICIENCY.

Display a graceful sense of urgency in completing tasks.

Consistently meet La Colombe product recipes and quality standards.

Serve quality beverages in a timely and engaging manner.

Record and accurately process purchases using the POS system, collect and process payments, apply discounts according to La Colombe standards.

Work with cafe leadership and technical department to help administer quality control.

Complete required training in a timely manner.

Coach fellow baristas on our quality and expectations

PLACE : Demonstrate cafe pride by making CLEANLINESS and safety a priority.

Work cleanly and safely. Handle hot beverages with care.

Follow all COVID-19 protocols and meet cleanliness standards.

Clean coffee grinder, brewer, and espresso machines.

Organize products on our shelves and restock as necessary

Actively identify any additional safety hazards and escalate to Cafe Leadership.

Complete opening and closing tasks and checklists.

Participate in weekly, monthly and quarterly deep cleans of the cafe.

Proactively maintain and improve the appearance of the Cafe and coffee bar. Sanitize and clean the cafe area as needed throughout the shift.

Qualifications

People skills : Dealing with the public and team proactively, professionally, and positively.

Able to lift 40 lbs or more

Able to stand for long periods of time

Frequently required to use hands

Basic understanding of computer POS Systems

Ownership : Takes initiative, personally drives & takes pride in La Colombe. CARES

Job Description :

• Greeting customers in a friendly manner and taking food and drink orders
• Preparing and serving beverages, ranging from simple to elaborate ones
• Preparing and serving food items such as soups, sandwiches, and pastries
• Answering customers' questions about menu choices
• Promoting and recommending menu options to customers
• Taking payment from customers
• Maintaining inventory and equipment by cleaning, troubleshooting, and scheduling repairs
• Keeping the work environment sanitary and organized
• Evaluating and modifying processes to improve efficiency and quality of service
• Working to attract new customers and expanding the menu

Skills and Qualifications :

• Listen well and communicate in a professional and friendly manner
• Focus on customer satisfaction
• Practice basic safety procedures concerning equipment and handling hot beverages
• Be efficient and organized
• Build good relationships with customers
• Maintain a clean work environment
• Keep supplies replenished to minimize downtime

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada.

inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods including their famous nutty chocolate chip cookie , coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches.

in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories.

in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman : the cookbook.

We ’ re looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors.

When you join our team, you’ll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do.

You’ll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don’t take yourself too seriously.

You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate!

What you ’ ll do :

Create & serve our full beverage menu while upholding consistency of the maman beverage standards

Work with top of the industry equipment and high quality, locally roasted coffee

Manage your time effectively and multi-task with efficiency that does not compromise quality

Efficiently work on the barista station while delivering beautiful & artistic espresso beverages

Successfully communicate specials of the season & encourage guests to try our best selling items

Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service do you know their order?

Dial up the coffee without even asking!

Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability

Always keep your barista station sparkling, no one likes working in a messy place!

Investigate and resolve any guest concerns

Assist with re-stocking at the end of your shift team work makes the dream work, so set your self & your colleagues up for success

What we're looking for :

You have third wave coffee experience

You have minimum 2 years barista experience

You are an experienced front of house professional with a sweet tooth for cookies

Hospitality is your passion; you make a point of keeping up with the latest industry trends & love latte art

Quality, aesthetics & top notch customer experience is a non-negotiable for you

You make people feel good your team and guests alike

You work positively and collaboratively to achieve the highest standards of delivery

You learn quickly and are able to adapt to maman ’ s unique culture

Smart, no ego, upbeat, friendly, & efficiency oriented

F lexible schedule that will include weekends, holidays, and special events

If we get stuck in an elevator together, you ’ ll crack a joke and we ’ ll laugh along the way

What's in it for you :

Join a fast-growing company committed not just to serving the best cookies & coffees but to building a national brand

Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values

Training to get you settled into your role, learning opportunities to broaden your skill set & help you thrive at work

Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible

Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out.

We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer.

Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Position : Barista

Reports To : Management

Wage : $18

FLSA Status : Non- Exempt

JOB DESCRIPTION

Experience : Minimum of 3 years of experience in a comparable position. Professional appearance, (No headphones, hats, or loose pants), excellent interpersonal and communication skills.

Role & Responsibilities :

Prepare coffee bar and keep it well stocked with ice, mixers, condiments, napkins, straws, glassware, and utensils.

Protect establishment and patrons by adhering to sanitation, safety and organization

Prepare and sell coffee drinks by following recipes and preparation techniques for coffee drinks

Create a positive guest experience by guiding guests through the menu, recommending drinks, etc.

Maintain a thorough understanding of all menu items and is able to answer questions regarding drink items and their preparation

Use Clover quickly and in proper sequence according to standard, receiving and executing coffee bar orders, identifying patrons' needs and special requests

Maintain coffee bar setting by removing empty glasses as completed, replenishing utensils, replenishing beverages, refilling water glasses, being alert to patron spills or other special needs

Ensure consistently clean cups / glasses, bar equipment and working areas

Maintain inventories by replenishing coffee bean supply, maintaining supplies, etc.

Deliver an amazing guest experience

Drive sales and promote the brand

Follow portion guidelines to ensure cost control, while maximizing the Guest experience

Ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change

Must demonstrate ability to operate Clover, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift

Skills and Knowledge : Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Professionalism

Physical abilities : Must be able to lift and carry 60 pounds.

Must be able to stand, walk, lift, and bend for long periods of time.

Dress Attire : Dark blue wash fitted jeans, Black long sleeve button shirt (black or clear button,) Black non-athletic tennis shoes

About Gregorys Coffee

We see each of you. We see the self-starters, the busy parents, the big dreamers, and the night owls each with different ambitions, hustling towards unique pursuits.

It's clear you're anything but regular. You're one of us! Gregorys Coffee was founded in 2006 with an ambitious spirit to see coffee differently.

We source and roast our coffee beans, produce all of our pastries in house, and take pride in serving specialty coffee to a diverse group of customers (known to us as our Gregulars!).

What are the perks?

Our team members enjoy free coffee / tea beverages as well as our freshly baked items. Additionally, team members receive a 50% discount on coffee bags, grab and go items, hot food items, and merch. Other perks include :

Weekly Pay Day

Sick Pay and Family Leave

Holiday Overtime Pay

Paid In-Store Training

Travel / Commuter Reimbursement

Internal Promotion Opportunities

Gregorys Coffee Barista

Our baristas are the heart and soul of Gregorys, therefore, we are looking for highly motivated and energetic individuals who share our passion for specialty coffee and customer service.

You will :

Create a warm and inclusive environment for your team and your customers

Prepare specialty coffee and espresso beverages, including latte art (we’ll teach you!)

Bake delicious scones, muffins, cookies, and pastries fresh daily

Maintain food safety and cleanliness standards by completing delegated tasks

Have an open mind to learning new things and embracing change

Open to learning new things

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees are required to complete any and all training material provided to ensure full understanding of our menu and deliver excellent customer service.

Employees are regularly required to stand and walk for extended periods of time as well as reaching, kneeling, and climbing (stairs to storage areas).

Employees are also required to regularly lift and / or move up to 30 lbs (Coffee bags, milk crates, paper goods, etc.)

Work Environment

In order to be successful in our business and with each other, we must have a mutual understanding of the rules of conduct and behavior that we must follow when working as an effective team.

We are a company with an inclusive, diverse, and laid back culture. We have no tolerance for discrimination or harassment of any kind during any point of the onboarding process, training, or in the workplace at all.

We see you, just be yourself!