With accolades from James Beard and Bon Appétit, Yardbird pays tribute to the craveable American classics that bring people together.

Guests can indulge in brunch, lunch, dinner and a curated cocktail program highlighting a dynamic collection of bourbons.

REPORTS TO : Restaurant Manager

KEY RELATIONSHIPS : Guests, Kitchen Staff, Stewarding Staff, F&B Staff

Job Description :

The server takes all orders and is responsible for creating the station’s rhythm and for knowing the status of all tables at all times.

It is the responsibility of the server to provide accurate and constant communication of each table’s status to a manager when prompted.

The server’s main purpose is to provide the guest with an enjoyable and memorable dining experience. This is done by delivering exceptional service, following the 4 Principles of Service and serving amazing dishes.

Requirements :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent verbal and written communication skills
• Excellent critical thinking and decision-making skills
• Must be able to maintain tact and cool under pressure
• Able to work flexible hours necessary including off hours, weekends and holidays
• Ability to have a highly motivated and energetic personality
• Ability to take initiative and exhibit flexibility
• Excellent guest service skills
• Have interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
• Able to effectively communicate in English, in both written and oral forms

Responsibilities :

• Immediately welcomes all guests upon seating
• Makes an extraordinary effort to always assist the host with seating guests
• Looks at guest in the eye, listens attentively and observes guests cues to understand guests needs make sure to get it right

every time, all the time

• Anticipates special needs and acknowledges special requests
• Establishes the pace of the meal in accordance to each table individual needs
• Goes above and beyond to accommodate guest’s special requests
• Owns every request or complaint received from guest and makes sure it is resolve to the guest’s satisfaction and The Company’s

highest standards

• Always informs a manager of any potential dissatisfaction before it happens
• Possesses complete food & beverage knowledge and is responsible for keeping up to date with all product and procedural

changes in order to accommodate all special requests

• Obtains all food and beverage orders and is responsible for their timely delivery
• Fully engages and guides the guests through the ordering process ensuring each guest is made to feel as if they are the only

person in the restaurant

• Confidently and enthusiastically clarifies and confirms all special orders with guest
• Inputs all individual orders in to the POS in accordance to guest position numbers and never auctions food upon delivery
• Is constantly aware of food in expo station and continuously assists with food delivery
• Properly serves all dishes with clear and concise verbiage and places each dish properly in front of the guests
• Describes food and beverage enthusiastically and confidently
• Checks back with guests upon delivery of all food items to ensure the guest is thrilled
• Relies on body language, facial expressions, eye contact and non-verbal cues rather than verbal interruptions to determine the

level of guest satisfaction

• Continuously performs table maintenance in the most unobtrusive manner and does so silently
• Graciously says goodbye to all guests and extends an invitation to return soon
• Never leaves assigned section unattended
• Maintains an impeccably clean and tidy section

Work Conditions :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly exposed to heat from the stoves and burners
• The noise level in the work environment is usually loud
• While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or

controls; reach with hands and arms; talk or hear; and taste or smell

The employee frequently is required to walk

Preferred :

• At least 2 years of experience as a Food Server in a high volume, upscale dining environment
• High school diploma or equivalent
• Alcohol, beer and wine service certifications including but not limited to Court of Master Sommeliers, Certified Beer Server, Bar

Smarts, WSET, etc

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission : To entertain the human race.

PRIMARY PURPOSE :

It is the primary responsibility of the Banquet Supervisor to oversee all aspects of day-to-day banquet services.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• Work directly with Banquet Managers on staffing ratios, room lay outs, menu implementation and operation of events as well as closely work with the Catering Manager regarding service of events.
• Review Banquet Event Order and understand the event as planned by the client and catering manager; create diagrams for events.
• Prepare back of house strike sheets for events requiring equipment for service and prepare server assignments for each event.
• Communicate with support departments to finalize details relating to food, beverage, equipment, power and room set up for all responsible events;

oversee the Banquet service staff and ensure they are following department, property and corporate policies and procedures.

Manage Human Resource responsibilities for specifically assigned areas; create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensure quality hiring, training, and succession planning processes that encompass the company’s diversity commitment.

MINIMUM REQUIREMENTS :

• High school diploma or equivalent
• Two (2) years of experience in catering and banquets or related field
• Work varied shifts, to include weekends and holidays

PREFERRED :

• Bachelor’s degree
• Two (2) years of experience as a banquet supervisor / captain in an operation of similar size and scope or manager / director experience in a smaller, luxury property
• Four (4) years of experience in catering and banquets or related field

For this position, pay will be variable by location - plus tips.

A Server at Bahama Breeze takes pride in providing attentive and friendly service, which enables their Guests to be carefree as they sip on an island cocktail, tap in to their adventurous spirit as they taste unique items that deliver Caribbean inspired flavors and delight in being able to spend time with their family and friends creating lasting memories.

Servers also ensure Guest touch points are clean and sanitized and create an overall experience that leaves the Guest counting down the minutes until their next Caribbean Escape.

Working at Bahama Breeze means :

• Serving fresh, delicious Caribbean inspired food and refreshing tropical drinks
• Arriving every day with a Happy to be of Service mentality
• Creating an experience where guests can relax and recharge, like they are on a one hour island vacation
• Enjoying a culture that is vibrant, fun and filled with people who have a whatever-it-takes attitude
• Team Members receive competitive salary with weekly pay
• Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire up to 40 hours per calendar year)
• Flexible schedules
• Health and Wealth benefits
• Dining and other discounts
• Career Advancement opportunities

Description

The VISION of the Plaza Hotel & Casino is to be the place to be Downtown and is supported by our MISSION a Downtown Icon committed to building lasting relationships, legendary service & classic gaming with a modern twist.

The renaissance has begun, The Plaza Way!

Our guiding principles are :

• Always do the right thing
• Be respectful and considerate everyone matters
• Deliver more than others think possible
• Show passion for what we do and enthusiasm for who we are

POSITION SUMMARY :

It is the primary responsibility of the Convention Porter to set up and tear down various events in the various convention areas on property.

All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Top 5 Specific Job Functions :

• Maintain the cleanliness of the meeting rooms
• Set-up and breakdown rooms for both meetings and food functions
• Transport any food and beverage trays / items in public areas to service areas
• Stock and organize supply carts with designated materials and equipment, transporting to assigned function area
• Inspect set rooms for cleanliness and agreement to group requirements

Other Specific Job Functions :

• Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people, location of all Hotel function space and names of rooms, all styles of meeting and Banquet room settings and all safety guidelines
• Supervise and assist in maintaining and cleaning of meeting rooms
• Effectively communicate with management and staff in order to fulfill and address any issues or needs requested by the guest or other employees
• Sustain complete knowledge of and comply with all departmental policies / service procedures / standards
• Maintain complete knowledge of correct maintenance and use of equipment
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Use correct cleaning chemicals for designated items / surfaces, according to OSHA regulations and hotel requirements
• Retrieve clean linen and skirting from Laundry and stock in storage areas
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flip charts, easels, blackboards and other equipment as specified by group requirements and in accordance with departmental standards
• Set up table linens, skirting and tabletop items (water pitchers, ashtrays, glasses, etc.) as specified by group and in accordance with departmental standards
• Refresh rooms as scheduled, following departmental standards
• Breakdown function areas as scheduled in accordance to departmental procedures, storing all reusable goods and return equipment to specified storage areas
• Maintain cleanliness and organization of closets; remove trash, wipe down shelves / counters; sweep and wax floor
• Performs all other job related duties as requested

This job description in no way states or implies that these are the only duties to be performed by the employee in this position.

It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Requirements

Required :

• Must be 21 years of age or older
• Working knowledge of all related banquet equipment
• Working knowledge of service and set-up standards
• Ability to take initiative and exhibit flexibility
• A highly motivated and energetic personality
• Excellent customer service skills
• Professional appearance and demeanor
• Work varied shifts, including weekends and holidays
• Able to effectively communicate in English, in both written and oral forms
• Previous experience in setting up and tearing down functions and events in an arena or convention center type environment preferred
• Must have interpersonal skills to effectively deal with management, employees and guests, and able to follow directions effectively
• Must possess effective listening skills, strong judgment skills and organizational skills to function effectively under time constraints and within established deadlines

Preferred :

• Previous experience in the hospitality industry or similar environment
• High School diploma or equivalent
• Previous experience working in a similar resort setting

CERTIFICATES, LICENSES, REGISTRATIONS :

Food Handler’s Card

The Plaza Hotel & Casino is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Plaza Hotel & Casino will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Sammy’s Food & Wine, founded in 1989, operates 13+ locations throughout Southern California and Las Vegas and is continuing to add new concepts and locations.

We are known for our eclectic menu, consistent quality, and our signature Messy Sundae ®; and we also just added 20+ exciting new menu items

You’ll be the face of our restaurant and responsible for our customers’ experiences. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude.

If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Job Duties

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menus and help customers select food / beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen / bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment