POSITION
PURPOSE:
To assist the reception manager and senior
receptionists during service and follow through with any tasks given to enhance
the guests experience.
ESSENTIAL
FUNCTIONS AND BASIC DUTIES:
- Provide friendly, courteous and efficient service to
all guests with
making eye contact, smiling and maintaining proper posture.
- Works as a member of the restaurant
team. Interacts with service crew
in a positive manner. Assists
others whenever needed.
- Interacts with people beyond giving and
receiving instructions, particularly in resolving Guest complaints.
- Anticipate and service the guest’s needs
before requests are made.
- Follow proper time and attendance and
uniform procedures.
- Maintain menu cleanliness.
- Be consistent with status checks and
updating out times.