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Marketing Operations Coordinator

Working with our client's Global Communication & Marketing (GCM) team, you will support the virtual program management COE and the onboarding/training activities for the Marketing Planning and Operations team. This role will support the development and implementation organization-wide best practices in project management as well as oversee our team building functions. As duties will be diverse and multi-faceted, you must be a well-organized, self-starter who is detail-oriented and be able to coordinate multiple projects and likes to have fun. The candidate must have excellent project or program management skills that can be applied while driving and executing on communication deliverables. This role reports to GCMs Editorial & Tools Strategy Manager.

Responsibilities Include:
• Assist the Editorial & Tools Strategy Manager in the implementation of the virtual program management COE
• Help to drive the implementation of project management software and best practices for the organization.
• Assist in creation of standard methodologies and documentation of processes.
• Manage an employee onboarding process for GCM.
• Create resources/documents for employees that aid in the transition into GCM.
• Foster collaboration and a great place to work atmosphere through coordination of volunteer and in-office collaboration activities.
• Develop and drive the Operations Excellence Forum to educate GCM on organization-wide best practices.
• Manage meeting notes and repositories for key meetings

Desired Skills:
• Strong project management skills
• Exemplary planning and time management skills
• Ability to multitask and prioritize daily workload
• Proactive self-starter who takes initiative
• Ability to take in information, synthesize/interpret requests, take action
• Agility and speed in decision making with comfort in taking an iterative approach
• Detail-focused, self-starter, highly motivated individual with positive energy
• Demonstrated cross-functional communication, diplomacy, and relationship building skills
• Superb verbal and written communications skills

Additional Qualifications:
• Proven experience as a project manager whose drives successful project execution and best practices
• Project Management certification preferred
• Proven expertise in Operations, Project, Program Management software (e.g., Workfront, Asana, Airtable) and workplace software (e.g., Microsoft Office, Microsoft Teams, and SharePoint).
• SharePoint subject matter authority preferred