Overview

JOB DESCRIPTION

Hourly Wage : $13.00

Shift : Full-time

Benefit Information : ABM offers a comprehensive benefits package. For information about ABM’s benefits, http : / / visit ABM 2023 Employee Benefits Front Line Team Members (Programa de beneficios de ABM)

Position Summary Details

The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort.

Passenger services positions are very customer service oriented and tipping is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25 $100 per week (example only).

Essential Functions

• At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc.
• Interact with passengers in a positive interpersonal way
• Assist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights)
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes

Responsibilities

Safely transport passengers from gate to gate, curb to curb, or gate to curb dependent upon whether they are

• In-terminal plane transfers, originating passengers, or destination-arriving passengers
• Assist passengers at baggage claim as necessary
• Coordinate with dispatcher for assignments (dependent on airport)
• Coordinate with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraft
• Complete thorough Incident Reports for any accidents or out-of-the-ordinary events while in the court of transporting a passenger

Overview

Bags, a SP+ Company, is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve.

The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

Pay Rate : $12.50 - $20.00 per hour. This rate factors in tips.

A Wheelchair Assistant works at an airport facility and provides assistance to passengers traveling in wheelchairs.

Responsibilities include pushing passengers in a wheelchair to and from their arrival / departure gate, and assisting passengers with moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations.

Wheelchair Assistants must maintain a friendly and positive attitude and always be attentive to each passenger’s individual needs.

Communicating effectively and clearly. Asking each passenger the safety and security questions

This is a physically demanding position which requires on-the-job security training and the ability to receive all applicable airport security badges.

You will...

• Push wheelchair passengers to and from gates
• Roll customer-occupied wheelchair safely down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Maintains a friendly and positive attitude and is attentive to each passenger’s individual needs; by assisting passenger with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Exceed customer service standards
• Carry out other duties as assigned

You have...

• Must be at least 18 years of age
• Be authorized to work in the United States
• Must be able to clear a background and drug screen
• Must be able to lift up to up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift
• Experience in customer service preferred
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
• Complete all required training including airport compliance
• Able to obtain an airport badge

Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.

• For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
• No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
• Clean & well-maintained approved uniforms must be worn on shift
• Additional requirements as specified by management

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees.

The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch.

In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly.

The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.

Description

Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment?

Then a career at ATS as a Ramp Supervisor is the job for you!

ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success.

We are committed to providing the highest level of quality service and continuing our track record of outstanding safety.

As we continue to grow, we are looking for only the best in the industry.

Roles and responsibilities :

Supervise and direct the work of ramp team members as they unload / load and service aircraft for your assigned shift and / or zone

Manage ramp manpower to ensure adequate staffing for your assigned shift

Serve as point person for customers and management to minimize or eliminate potential delays

Observe and enforce all ATS and Airline safety regulations as well as company policies

Assure that all GSE maintenance procedures are assigned and completed on each shift

Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and log flight information for billing purposes

Assist with all ramp team duties (safety walks, baggage / cargo handling, aircraft servicing, safely operating GSE around aircraft, etc.) as needed

Qualifications :

Have a minimum of one year’s progressive aviation ground handling experience.

Demonstrate strong communication skills to interact professionally with team members and station leadership

Demonstrate familiarity with GSE maintenance procedures

Be at least 18 years of age, and possess a high school diploma, GED, or work experience equivalent

Possess a valid driver’s license with a clean driving record

Be able to pass a drug screen and obtain airport security clearance which includes a 10-year extensive employment, criminal record, and residence background check

If you are applying at the following locations : San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.

Physical Requirements :

Lift up to 70 pounds (32 kg) on a regular basis

Carry heavy items up and down stairs

Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods

Work outside in all types of weather, around jet and machinery noises

Airlines are 24 / 7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.

The successful ATS team member brings their A game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

ATS employees should apply through ADP

M / F Disabled and Vet Equal Opportunity Employer

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Are you an experienced team leader who inspires others to excellence? Are you looking for an opportunity to grow your career?

Then let your career take off with ATS as a Duty Manager! Ideal candidates will have at least three years of ramp agent experience and three years of progressive aviation management experience.

As an ATS Duty Manager you will :

• Supervise and direct the work of ramp team members as they unload / unload and service aircraft.
• Create and manage schedules to ensure adequate staffing for all ramp operations.
• Assist recruiting team with hiring and provide on-the-job training and ongoing team member professional development opportunities.
• Serve as point person for customers and management to minimize or eliminate potential delays.
• Observe and enforce all ATS and Airline safety regulations as well as company policies.
• Assure that all GSE maintenance procedures are assigned and completed on each shift.
• Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest and log flight information for billing purposes.
• Actively search for and report to station management any future business opportunities
• Assist with all ramp team duties (safety walks, baggage / cargo handling, aircraft servicing, safely operating GSE around aircraft, etc.) as needed.

To be an ATS Duty Manager you must :

• Demonstrate strong communication skills to interact professionally with team members and customers.
• Be at least 18 years old and possess a high school diploma, GED or work experience equivalent.
• Have a valid driver’s license with a clean driving record.
• Be able to pass a drug screen and obtain airport security clearance which includes an extensive employment, criminal record and residence background check.

As an ATS Duty Manager you must be able to :

• Lift up to 70 pounds (32 kg) on a regular basis
• Carry heavy items up and down jetway stairs.
• Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Work outside in all types of weather, around jet and machinery noises.

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location : Melbourne FL, United States of AmericaThales people architect solutions that enable two-thirds of planes to take off and land safely.

We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts.

Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better.

Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.

Position Summary

This is a remote position within USA.

Thales is seeking a Director of Airline Sales . The position’s objective is to identify customer needs and provide a viable solution that supports the customer business outcomes.

The person will effectively and accurately communicate Thales IFEC system solutions, commercial and product attributes in an effort to generate sales.

The position will serve to develop sales opportunities in an effort to give Thales IFEC better visibility and recognition within the relevant sales region and within the specific account.

The position will coordinate Thales internal departmental activities with the objective of developing commercial and system solutions to meet and exceed customer expectations.

The position will facilitate the issuance of technical and commercial proposals and associated quotes to the customer. The position will be required to provide various sales reports including forecasts and account status within the appropriate CRM tool.

Key Areas of Responsibility

Conduct a strategic and consultative sales campaign with the objective of providing Thales system solutions that meet and exceed customer expectations.

Coordinate the development of system proposals based on the data gathered from the consultative sales approach.

Manage the bids process.

In cooperation with Account Mangers, develops and executes go to market activities for key airline accounts.

Establishes and keeps updated the Sales Action list for responsible accounts and territory in order to assess the current and future opportunities within Salesforce.

Establishes, manages, and contributes to the realizations of booking objectives.

Identify key customer accounts within a designated territory developing a strategic and tactical sales lobbying plan to bring proactive product awareness and systems solutions to target customers.

Innovate and develop new commercial opportunities with the ability to negotiate complex sales agreements.

Coordinate the appropriate internal resources to address customer needs and develop winning technical solutions based on customer requirements.

Forecast potential and future sales within the region of responsibility.

Discusses the product features, benefits and competitive advantages of Thales’ IFEC product line to prospective customers.

Schedule appointments with potential customers, travel to work sites and entertain customers.

Quantify and qualify customer feedback so as to contribute to the IFEC’s product planning and development.

Is involved in the planning process for future products and services to address the needs of the marketplace.

Understand competitive offerings and positions in the market place.

Maintain knowledge of developments in the industry so as to stay up to speed on the latest industry trends and directions.

Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Creates and produces reports to the appropriate leadership utilizing CRM tool.

Accurately and timely, maintains opportunity reporting within CRM tool.

Minimum Requirements

Bachelor’s degree in marketing, business administration, sales, or relevant field; Master’s degree preferred.

Four to five years’ previous work experience in sales, management, key account management, or relevant experience.

Proficient with CRM (Salesforce) software and the Microsoft Office Suite.

Excellent communication skills.

Evidence of strong negotiation skills, with ability follow-through on client contracts.

Proven results of delivering client solutions and meeting sales goals.

Preferred Qualifications

Able to multitask, prioritize, and manage time efficiently.

Goal-oriented, organized team player.

Encouraging to team and staff; able to mentor and lead.

Self-motivated and self-directed.

Excellent interpersonal relationship skills.

In-depth understanding of company key clients and their position in the industry.

Eager to expand the company with new sales, clients, and territories.

Able to analyze data and sales statistics and translate results into better solutions.

Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.

Ability to multitask and manage more than one client account.

Proven results of delivering client solutions and meeting sales goals.

Ability to discover and define customer needs.

Ability to approach sales as a consultant to the customer.

Special Position Requirements

Travel : This position will require 50% + travel.

LI-Remote #LI-AM1

This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity / affirmative action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at om.